Family Time Coordinator (Social Service Assistant) | Bilingual English/Spanish preferred - not required!

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. 

Opportunity awaits! Join us in making a difference! If you have a passion for strengthening families and helping others, imagine the fulfilling opportunity of helping families create lasting memories and quality time together. As a Family Time Coordinator, you will play a vital role in supporting families, assisting caseworkers, and handling administrative duties.  You will have the potential to contribute positively to people’s lives every day. 

We are looking for a Family Time Coordinator (Social Service Assistant) | (Bilingual English/Spanish preferred – not required) to join our dedicated Child Welfare Team in Clackamas, Oregon.  

Bilingual English/Spanish preferred – not required:  

You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language.  

Together, we can create lasting change!  

Summary of Duties 

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.    

As a Family Time Coordinator, you will: 

• Ensure the safety and well-being of people during supervised Family Time and while in transit. 

• Gather, review, and document information from multiple resources to help prepare custom Visit and Contact Plans that are unique for each family. 

• Meet with parents, children, family members and caregivers to review the Contact Plan, family time agreements, expectations, and guidelines. 

• Schedule, facilitate and supervise family time visits between children, parents, and family members.  This may be in an office or community setting.   

• Document Family Time in the agency’s electronic records system and communicate as needed to caseworkers, supervisors, resource parents, and family members.   

• Transport children and/or adults to visits, medical appointments, social services, school, or other agency related appointments as required. 

• Collaborate with Caseworkers to assess level and location of family time supervision on an on-going basis. 

• This position may serve in the role of our Family Engagement Worker which serves as an intake role for the family time unit and focus’s on coordinating initial family time, facilitating icebreaker meetings and comfort calls between resource parents and birth parents, and orienting new families to family time. 

Minimum Qualifications  

• One year experience assisting professionals in one or more specialized social programs such as family services, children services, senior services, mental or developmental disability services, substance abuse programs, juvenile corrections programs, or occupational skills programs; OR 

• Possession of a current certification in Child Development, Early Childhood Education, Addiction Counseling Preparation, or Juvenile Corrections; OR 

• 45 quarter hours, or 30 semester hours of college course work in sociology, psychology, early childhood education, criminal justice, human services, juvenile corrections, or occupational skills training OR 

• An Associate's degree in a field not closely related to Social Work/Human Services & six months of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, mental or physical disabilities, juvenile prevention, health, cultural competencies, and/or inadequate housing). 

Essential Attributes 

We are looking for candidates with:  

• An understanding of the key elements of child development, crisis intervention, conflict resolution, behavior management and the impact of trauma knowledge. 

• Experience working both independently and within a team. 

• Experience using critical thinking skills to make quick decisions while maintaining a professionalism and collaboration. 

• Experience articulating observations verbally and in writing. 

• Experience conducting work that requires attention to detail, particularly when creating or reviewing documents. 

• Experience mentoring and engaging with families to identify and implement strategies for successful client engagement. 

• Openness to learning about diverse individuals and a commitment to equity and antiracism work. 

Attention all candidates!  

• A cover letter is required. Failure to submit a cover letter will result in no further consideration.  

• Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. 

• Please make sure your application materials, including your resume and job history (with clear start and end dates for each role), as well as your completed graduation date, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. 

• Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application. 

• The use of outside resources such as  Artificial Intelligence (AI) software  during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification. 

• The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference. These questions are necessary to complete the application process.  

Working Conditions  

• Work Locations: Offices, homes of participants, and community sites. 

• Hours: Monday Wednesday Thursday 10am to 7pm.  Tuesday and Friday 9:30am to 6:30pm.  Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends. 

• Travel: Occasional travel for meetings, trainings, and other case related activities. This includes required occasional overnight travel. 

• Physical Requirements: Frequent physical activity, including lifting up to 50 pounds and assisting children with car seats. 

• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment. 

• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions. 

• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others. 

Background Checks and Requirements  

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.  

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. 

•  Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.  

• A valid driver’s license and acceptable driving record are required for this position.    

Benefits 

• ODHS Employee Resource Group communities that promote shared learning. 

• Cost of Living Adjustments. 

• Annual salary increases (until you reach the top of the listed salary range). 

• Amazing benefits package.  

• Possible eligibility for the Public Service Loan Forgiveness Program.  

Employment Preference  

Veterans’ preference: 

• Veterans’ preference information. 

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application. 

General Information  

• This is a ​permanent​, ​full-time​ position and is ​represented by the Service Employees International Union (SEIU). ​  

• This recruitment may be used to fill future vacancies in the same classification.  

Contact Information  

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.  

• The recruiter for this position is ​Nadja Rue​. If you contact the recruiter, please include the job requisition number: REQ-185022.