We are seeking a detail-oriented and customer-focused professional to join our team. Apply today and be part of a company where your contributions make a real impact.

This is an on-site position – remote work is not available.

Pay: $17 - 19/hr DOE

Shift: 3:30PM - 12AM - Su-M, Th-Sa

In this role, you will play a vital part in ensuring our customers receive exceptional service and support. You’ll be responsible for processing orders, tracking product availability, and resolving inquiries promptly, all while building strong, positive relationships with our clients.

KEY DUTIES AND RESPONSIBILITIES

• Process customer orders accurately and efficiently.
• Track and verify product availability to meet customer needs.
• Handle customer inquiries and resolve issues in a timely, professional manner.
• Accurately invoice and verify accounts within required timelines.
• Verify inbound receipts for accuracy.
• Maintain professional and proactive customer relationships.
• Prepare and deliver customer reports as requested (weekly, monthly, late/bill reports).
• Coordinate product availability and scheduling with the warehouse team for daily shifts.
• Partner with Operations to manage special client requests and expedite when needed.
• Serve as the first point of contact for customer concerns.
• Maintain organized and comprehensive documentation.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Work with Inventory and Operations teams to research and resolve inventory discrepancies or misplacements.

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• High school diploma or GED (may be required depending on facility).
• Strong verbal and written communication skills; English may be required.
• Exceptional organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite and other computer applications.
• Ability to lift at least 20 lbs./9 kgs. (weight requirements may vary by facility).

Pay Range:$15.50 - $26.06

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation.  Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.