Assistant Director - Public Transportation and Parking (Operations) - City

PAY 

$63.87 - $97.63 Hourly

The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.

APPLICATION QUESTIONS/WORK HISTORY

• When completing the application, applicants will be asked to respond to application questions.  These application questions are based on the Job Requirements for the position.  
• Completion of the application questions is required. 
• Applicant responses to the application questions must specifically answer the questions asked. 
• Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position.  
• Applicants may upload only two attachments.  Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc.  Applicants may also choose to combine documents into one field for upload.  
• Applications may not be reviewed if specific responses to application questions have not been provided.
• Each application submission is reviewed independently.  

BENEFITS

• The City offers competitive pay and robust benefits:  Benefits Overview

POSITION DESIGNATION 

This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019.   This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.

JOB SUMMARY

This job is located in the Administration Division of the  Public Transportation and Parking Department within the City of Oklahoma City and is under the direction of the Public Transportation and Parking Director. The Assistant Director is primarily responsible for overseeing transportation operations, including fixed-route service, bus rapid transit, streetcar, micro transit, mobility services, and paratransit. This role also oversees fleet maintenance, facilities management, contracted transit services, and all aspects of safety, security, and training.

ESSENTIAL JOB FUNCTIONS

• Leading departmental coordination and oversight of transit system expansion and implementation of Safety Management Systems (SMS).
• Assisting the Director in determining the long-range organizational, fiscal, and community impact of departmental goals, changes, and decisions.
• Representing the Director on various boards, committees, and at meetings.
• Researching, preparing, and presenting reports to the City Council and the Central Oklahoma Transportation and Parking Authority Board of Trustees.
• Coordinating division activities with other City departments and tenants.
• Conducting public outreach and promoting community relations.
• Presenting written and verbal reports, analyses, and recommendations on a variety of matters.
• Analyzing and implementing departmental productivity improvement measures.
• Assisting with the preparation of annual budgets.
• Writing special reports and conducting complex research assignments.
• Maintaining a consistent and effective interface between the department, the broader City organization, and external agencies.

VETERANS PREFERENCE

Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. 

MINIMUM QUALIFICATIONS

• Minimum of five (5) years of progressive experience in transit operations, transportation management, parking services, or a related field.
• Minimum of three (3) years of progressive leadership experience.
• A bachelor’s degree or higher in public administration, business administration, planning, or a related field.
• Possession of a valid Driver License (Operator or higher).
• Possession of Public Transportation Safety Certification Training Program (PTSCTP). 

NOTE: The employee will be required to possess or obtain a valid Public Transportation Safety Certification Training Program (PTSCTP) within twelve (12) months of hire/promotion/transfer/demotion. Continued employment is contingent upon completion of training and possession of a valid Public Transportation Safety Certification Training Program (PTSCTP) within twelve (12) months of hire/promotion/transfer/demotion.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of and skill in applying management principles and techniques. 
• Knowledge of and skill in transit planning.
• Knowledge of and skill in implementing the Safety Management Systems (SMS).
• Knowledge of departmental finance, procurement, and budget requirements.
• Knowledge of Oklahoma Department of Transportation policies and procedures relating to facilitating the use of federal funding for City of Oklahoma City capital projects.
• Knowledge of multi-mode transit operations including all modes of a fixed guideway system and demand response.
• Skill in coordinating complex planning activities.
• Skill in coordinating activities of professional, technical, and clerical staff.
• Skill in verbal and written communication. 
• Skill in fleet and facility maintenance management. 
• Skill in critically assessing and organizing a wide variety of information.     
• Ability to establish and maintain effective working relationships with employees, municipal officials, legislators, outside agencies, and the public. 
• Ability to plan, design, implement and evaluate current systems and system improvements.
• Ability to develop long-range plans and evaluate work accomplishments. 
• Ability and willingness to assume responsibility for work performed and decisions made. 

COMPETENCIES

• Execution and Results: (1) Sets well-defined and realistic goals and high standards of performance for self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission.
• Business Judgment: (1) Makes sound decisions and build hypotheses under uncertainty; (2) leads strategic direction, and operational decision-making in volatile, complex, or uncertain business context; (3) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (4) makes effective, timely, well-informed, objective, and transparent work-related decisions; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies a broad understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City.
• Teamwork/Team Oriented: (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed.
• Customer Centric: (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind.
• Talent Development: (1) Provides tools, materials, equipment, and resources; (2) provides performance feedback, coaching, mentoring, encouragement, and support; (3) discusses personal and professional goals; (4) provides formal and informal learning and development opportunities that support achievement of personal and professional goals; (5) attracts and develops talent; (6) manages performance throughout the department or City; (7) sets the leadership tone for area of responsibility.
• Strategic Thinking: (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9)  aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials.
• Leads Through Influence: (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative).
• Empathetic Leadership: (1) Fosters a workplace where employees are engaged; (2) seeks to know and learn about, and respects the values, attitudes, and beliefs of others; (3) welcomes varied ideas, perspectives, and thoughts when carrying out the work of the organization and making decisions; (4) builds trust through transparency, open communication, feedback, consistency, and humility; (5) seeks to build high performing teams through practices that demonstrate a commitment to hiring the most qualified candidates; promotes advancement opportunities for all (e.g., coaching, mentoring, providing personal and professional development opportunities); (6) resolves conflict and maintains effective working relationships with others through open dialogue, collaboration, empathy, active listening, understanding, tact, diplomacy, and professionalism; (7) treats others with fairness and dignity; (8) demonstrates emotional maturity; and (9) recognizes contributions and celebrates accomplishments.  Note:  This competency is not applicable for employees who are not supervisors.  
• Commitment to Continuous Improvement: (1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principles, methods, and tools of quality improvement; (3) collects, examines, analyzes, and interprets data from a variety of sources; (4) makes data-driven recommendations/decisions and achieves results.
• Agility: (1) Values collaboration, communication, and feedback and is flexible and open to new ideas; (2) learns rapidly and transforms learning into action; (3) examines processes and practices to perform work most effectively; (4) demonstrates courage and willingness to take calculated risks; (5) assesses readiness; proposes new approaches, methods, and technologies; (6) plans, implements, and evaluates change in a transparent, positive, and thoughtful manner; (7) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (8) rapidly adapts to change and leads others through change, while producing tangible results and identifying new opportunities.

WORKING CONDITIONS

• Primarily indoors, subject to sitting for extended periods of time.
• Subject to continuous exposure to light and glare from a computer monitor.
• Subject to frequent low-level noise of copy machine, telephone, and other office equipment.
• Occasionally required to work beyond normal working hours. 
• Occasional local and out-of-town travel for seminars, conferences, etc.

Note:  Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.  

PHYSICAL REQUIREMENTS

• Near vision enough to read reports/documents and computer screens.     
• Arm-hand steadiness and manual finger dexterity enough to write and type on a keyboard.
• Speech and hearing enough to make presentations and communicate by telephone or in person.

Note:  The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. 

OTHER DETAILS

Pay Method:  City employees are required to receive pay electronically, either via direct deposit or pay card.

Former Employees:  If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process.  If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530.  If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department’s Employee and Labor Relations Division.

Background Investigation, Drug Testing, Physical Examination:  Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.   

If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. 

If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the link below:  

HRB 25-01 Drug and  Alcohol Testing Procedure.FINAL 030325_AM.pdf

If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check.  Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.

If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination. 

AN EQUAL OPPORTUNITY EMPLOYER

If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-2530. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).