Outreach and Engagement Program Manager (O&E PM) (15.35)

Outreach and Engagement Program Manager (O&E PM)

OCT Consulting is a business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT currently has an opening for an Outreach and Engagement Program Manager (O&E PM) to work with our federal client. The O&E PM will manage the strategic direction and daily execution of the O&E activities, for services more than $20M annually. This role will ensure all outreach and communications drive measurable, reportable outcomes and support the agency’s core mission of providing quality-of-life information.

Day to day responsibilities include:

● Sustain a robust and evolving digital enterprise by providing comprehensive support for O&E activities.

● Manage a large team of over 30 outreach and engagement professionals.

● Oversee the development and implementation of digital strategies, strategic positioning, data analysis, social listening, media monitoring, and analysis.

● Develop and execute integrated communications strategies, including stakeholder affairs analysis.

● Ensure consistent message development and target outcome-based delivery across the agency’s organization.

● Align O&E initiatives with the agency strategic vision, goals, and objectives.

● Implement advanced stakeholder engagement strategies, leveraging Machine Learning (ML), advanced analytics, and Artificial Intelligence (AI) to gain insights.

● Foster awareness and educate the military community about quality-of-life programs and services, prioritizing increased engagement and utilization.

● Drive impactful O&E through the management of daily operations and innovative strategies, enhancing brand recognition, improving reputation, and strengthening stakeholder relationships.

● Orient all activities toward achieving Specific, Measurable, Achievable, Realistic, and Timely (SMART) outcomes.

● Implement and maintain a continuous improvement program that includes regular reviews and refinement of strategies based on data-driven insights.

● Ensure content development and delivery complies with existing agency O&E principles, content marketing practices, and applicable DoD and Federal mandates.

Qualifications/Requirements

● Must be a U.S. Citizen (Required)

● Active Secret Clearance / Favorably Adjudicated Tier 3 Investigation (Required)

● Must be in the National Capital Region and available to support on-site as required (Required)

● Bachelor’s degree in outreach and engagement, public relations, marketing, or communications (Required)

● 8+ years of experience managing Government communications, corporate communications, or marketing communications including stakeholder and maintaining internal and external relationships (Required)

● 5+ years of experience in outreach and engagement management in brand and content development, public relations, strategic planning, and web and social media operations (Required)

● 5+ years of experience developing targeted campaigns for a user base of 1M+ (Required)

● 5+ years of experience leading content development and creative services, including visual design, multimedia content productions, and digital accessibility compliance (Required)

● Project Management Professional (PMP) or Defense Acquisition Workforce Improvement Act (DAWIA) Level III in Program Management (Preferred)

● Experience leveraging Machine Learning (ML), advanced analytics, and AI technologies for audience insights. Deep understanding of DoD and Federal content compliance and accessibility standards (Section 508 and WCAG). (Preferred)

● Ability to travel up to 25% (Preferred)

Benefits

OCT offers competitive compensation packages and a full suite of benefits which include:

● Medical, Dental, and Vision insurance

● Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary

● Paid Time Off and Standard Government Holidays

● Life Insurance, Short- and Long-Term disability benefits

● Training Benefits

Salary Range: $150,000- $200,000 yearly commensurate with experience, education, etc.

About OCT Consulting

OCT Consulting LLC is a minority-owned, Small ​Disadvantaged Business (SDB) providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the advantage of agility in operations along with a management team with a track record of leading successful engagements at major Federal government agencies.

At OCT, we are committed to ensuring equal opportunity for all individuals, recognizing that merit and qualifications are the foundation of our hiring, promotion, and development practices. We believe in creating a work environment where employees can thrive based on their abilities, skills, and achievements. Our practices ensure fair treatment and equal access to opportunities for all, regardless of race, ethnicity, gender, sexual orientation, age, abilities, or other personal characteristics. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone’s contributions are valued and recognized.