Home Infusion Pharmacy Tech-PSR Full-time Days

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Pharmacy Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Hours are Monday-Friday 8:30am-5pm

Responsibilities:

• Supports the Northwestern Medicine Home Infusion Pharmacy team to enhance workflow for clinical pharmacy services throughout the network. 
• Responsible for providing access to medications for patients by completing Prior Authorization Requests, Co-pay Assistance Programs, Medication Assistance Programs, and benefits investigation.
• Coordinates with third-party insurance, clinical staff, and patients to effectively process prior authorization requests for medications within the prescribed timelines.
• Directly enrolls eligible patients into manufacturer patient assistance and co-pay programs.
• Provide support in medication adherence opportunities as well as other pharmacy related programming, including patient outreach, data/metric tracking, trending, and reporting.
• Interacts with all levels of medical staff to discuss relevant patient information as warranted.
• Conducts chart review and patient interviews to identify patient specific reasons for poor medication adherence; resolves identified problem or escalates to clinical pharmacist.
• Gathers data and generates reports to improve clinical pharmacy quality metrics.
• Reviews medication adherence reports to remove patients who do not meet criteria for intervention
• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action
• Prepares Sterile compounds and IV admixtures for injection and infusion including hazardous medications, chemotherapy, and biologics
• Fills and labels individual patient medications according to a computer generated medication profile
• Appropriately handles controlled substances, including maintaining security, reconciling controlled substance dispenses and accounting for transactions of expired, waste and return.
• Maintains logs, records and other required documentation.

Required:

• High School Diploma or equivalent
• Pharmacy Technician License (IDFPR)
• Certified Pharmacy Technician (CPhT) certification through PTCB or NHA required for all licensed after 2008 (within 6 months of hire or sooner if required by IL pharmacy practice act)

Preferred:

• One year or less of related work experience, demonstrating familiarity with routines and procedures customary to the position.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.