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Senior Project Manager - job 1 of 4

NiCE is a global leader in AI, cloud and digital solutions powering customer experience, financial crime prevention and public safety for thousands of enterprises. The Senior Project Manager (AI Product) will coordinate AI product initiatives, serve as a key liaison between product management and business stakeholders, and drive go-to-market activities, roadmap coordination and product enhancements across cross-functional teams.

Skills

  • Gen AI project delivery experience
  • 5+ years project management experience
  • Stakeholder management and cross-functional collaboration
  • Expertise with SharePoint, MS Office Suite and MS Project or cloud project tools
  • Strong written and verbal communication
  • Risk identification and mitigation
  • Documentation and training material creation
  • Ability to manage multiple concurrent projects

Responsibilities

  • Manage and coordinate AI product-related projects through regular status meetings, communications, and progress monitoring
  • Define and document project scope, requirements, timelines, expectations and risks with business stakeholders
  • Create and maintain project plans, timelines, risk registers and status reporting
  • Produce process documentation including training materials, knowledge articles and rollout plans
  • Act as primary point of contact for product owners, stakeholders, and cross-functional project teams
  • Support product teams on new product introductions, pricing, end-of-life strategy and migrations
  • Identify process improvements to enhance product rollout and adoption
  • Manage multiple concurrent projects and ensure deadlines are met
  • Translate technical information for non-technical stakeholders and customers

Education

  • Bachelor’s degree in Business Management, IT, or related field or equivalent work experience

Benefits

  • Competitive compensation
  • Health, dental and vision coverage
  • 401(k) retirement plan
  • Paid time off and holidays
  • Remote work flexibility
  • Professional development and training opportunities
  • Inclusive and equal opportunity workplace
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$140000 / YEARLY (est.)
min
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$120000K
$160000K

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TEAM SIZE
SALARY RANGE
$120,000/yr - $160,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
September 16, 2025
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