Product Manager

TLDR

Lead the development and launch of new features across Neon’s automation platform. This role will work closely with engineering, design, and go-to-market teams to ensure our products solve real customer problems and scale effectively. Ideal candidates have enterprise SaaS product experience, thrive in ambiguity, and bring strong execution and communication skills.

About us: join the team making life-saving drugs accessible

The crisis: Sarah delayed cancer treatment for weeks facing $30,000 monthly costs. Marcus's autoimmune condition worsened while battling insurance denials.

Over 50% of critical prescriptions are abandoned due to:

• Cost barriers: Patients with high copays are 5x more likely to abandon treatment

• Insurance maze: Complex prior authorizations block access

• Logistical challenges: Coordinating medical visits for treatments

Our solution: Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance.

Join our mission: We want to live in a world where every patient can navigate the healthcare system with ease, especially when it matters most. Help us ensure that access to medicine is determined by clinical need—not bureaucracy or financial constraint. When Neon succeeds, patients access life-saving treatments without bankrupting their families, while we build an AI automation powerhouse serving healthcare's biggest enterprises.

Why join Neon?

• Frighteningly ambitious: We’re not just idealists. We’re seasoned builders. On a mission to build a $200B+ company—on the scale of Palantir or ServiceNow—serving the largest healthcare enterprises.

• Experienced founding team: Built by exited founders, YC & MIT alum, ex-Tesla, ex-Google engineers.

• Hypergrowth with stability: We went from initial idea to 7+ figure customer contracts in just 4 months—in an industry where sales cycles typically take 12-18 months. We are profitable and relentlessly focused on execution.

• Powerhouse backing: We’re funded by elite Silicon Valley VCs who've backed unicorns like DoorDash, Lyft, and Mammoth Biosciences. And strategic healthcare investors with deep industry connections.

• Outsized impact & opportunity: Work at the intersection of agentic AI, healthcare transformation, and life-changing patient outcomes.

• Career acceleration: Join early and grow rapidly with us as we scale toward category dominance in healthcare automation.

What’s unique about working here?

Mission-driven capitalists

We’re a rare blend of mission-driven capitalists. We are on the path towards building a $200B+ business while dramatically improving the healthcare system—and patients’ lives.

Working like athletes

Like athletes, we are constantly honing our craft to produce our best possible work.

We work with intention and humility. We support and challenge each other to be our best selves.

And as a team, we achieve goals together that would be impossible alone.

Frequent offsites

We spend one week every month offsite in beautiful places like Tahoe, Squamish, Mendocino, the Santa Cruz mountains, and Monterrey. We ship an incredible amount of product on these offsites. And we have a blast — climbing, swimming, surfing, and otherwise enjoying these beautiful places.

Rediscover the magic of coding late into the night, in the zone. Side by side with a team that—through their example of excellence—is inspiring you to reach your potential.

It’s not for everyone.

But if you long for an intense camaraderie that you can’t find elsewhere, then Neon is the place for you.

Jobs To Be Done

As a Product Manager, you will drive Neon’s product roadmap and ensure our solutions deliver real customer value.

• Define roadmap: Translate customer needs and business priorities into a clear product plan.

• Partner with engineering and design: Deliver features that are reliable, intuitive, and impactful.

• Customer discovery: Run interviews, gather feedback, and validate product hypotheses.

• Launch new products: Manage go-to-market readiness in partnership with GTM teams.

• Measure impact: Track adoption, outcomes, and iterate quickly based on data and insights.

Product DNA

Traits of a high-performing Neon Product Manager.

• Customer-obsessed: Always focused on solving real user problems.

• Execution-focused: Can take ideas from concept to shipped product.

• Analytical: Uses data to inform decisions and validate outcomes.

• Cross-functional leader: Communicates clearly and aligns stakeholders.

• Resilient operator: Thrives in ambiguity and can create clarity for others.

Experience

We’re looking for someone who has excelled in enterprise SaaS product management.

• 3–6 years of PM experience in SaaS or enterprise software.

• Track record of shipping successful products in high-growth environments.

• Strong communication and collaboration skills.

• Experience working directly with engineering and design teams.

• Startup experience preferred but not required.

Required Tools

You will be expected to leverage modern product and collaboration tools:

• Product management (Jira, Notion, Asana)

• Customer discovery (survey tools, product analytics)

• Collaboration (Slack, Figma, Google Workspace)

• Analytics (Mixpanel, Amplitude, or BI tools)

Join Us

Neon is building the automation platform for enterprises.

We’re profitable, backed by top investors, and growing fast with 7+ figure contracts.

Apply today to help build products that redefine enterprise automation and ensure patients get life-saving medications when they need them.

Please note: Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position.

Title Keywords: Product Manager, PM, Product Owner, SaaS Product Manager, Enterprise Software PM, Startup Product Manager, Technical Product Manager