Part Time - ACH Support
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
The primary purpose of the ACH Support peak time position is to learn the most basic functions of the department so that support may be provided during peak periods of activity. Learns how to effectively support and assist senior department employees. Learns the fundamentals of returning Federal Benefit Payments after a member’s death and how to navigate within PEP+.
Responsibilities
75 % Processes death notifications from branch, Profile report, and Death Notification Entries from US Treasury.
15% Research death notifications that are more than 90 days past the death of a member.
10% Scan return mail and ACH Support documents.
Required Education
HS Diploma or GED
Required Knowledge, Abilities, and Skills
Applicant should be willing to work Monday through Friday between the hours of 8:30 am through 5:30 pm.
Must be able to cooperate and collaborate with coworkers.
Must be cordial in all interactions with members and coworkers.
Must be willing to engage in ongoing training and professional development.
Must adhere to the work schedule and attendance policy established by manager.
Desired Knowledge, Abilities, and Skills
Should have basic computer skills.
Should have high level of self-control, communication skills, professionalism, confidentiality, and organization skills.
Special Position Requirements
Sitting for prolonged periods
Computer for prolonged periods
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
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One of the largest credit unions in the US, State Employees' Credit Union (SECU) operates more than 235 offices and has about 1.7 million members in North Carolina. The member-owned non-profit credit union offers standard deposit products such as ...
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