Director, Salesforce Engineering

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Versant is seeking a Director of Salesforce Engineering to lead the design, development, deployment, support, and evolution of Versant’s enterprise-wide Salesforce ecosystem—spanning Sales Cloud, Service Cloud, Marketing Cloud (Engagement), and Data Cloud/CDP. This leader will drive the engineering vision for our customer and business-facing platforms, ensuring reliability, scalability, and innovation in support of Versant’s growth strategy.

You will build and lead a high-performing team of engineers and solution architects responsible for platform architecture, integration, and delivery. You’ll partner with stakeholders across Marketing, Sales, Product, Data & Analytics, and Corporate Technology to align our Salesforce strategy with business goals and technical standards.

Key Responsibilities (Four-Pillar Summary)

Platform Strategy & Architecture

• Define the engineering vision, standards, and multi-year roadmap for Salesforce platforms (Sales, Service, Marketing, and Data Cloud).
• Architect scalable, secure, and integrated Salesforce solutions that meet enterprise and customer needs.
• Align platform architecture with Versant’s digital strategy, ensuring flexibility for future expansion and new capabilities.
• Evaluate and adopt emerging Salesforce technologies (AI, automation, data unification) that enhance performance, usability, and business outcomes.
• Partner with Product, Data, and Enterprise Technology leaders to ensure cohesive architecture and alignment across corporate systems.

Delivery & Operations Excellence

• Lead end-to-end Salesforce delivery, from requirements and design through testing, deployment, and sustainment.
• Oversee technical delivery, CI/CD pipelines, and environment management to ensure stability and predictable releases.
• Drive best practices in DevOps, code quality, documentation, and automated testing to enable faster innovation with minimal risk.
• Collaborate with data, integration, and infrastructure teams to ensure seamless interoperability across applications.
• Monitor platform performance, availability, and incident response, ensuring operational excellence and continuous improvement.

Partner & Team Leadership

• Build and lead a blended organization of internal engineers, architects, and contracted delivery partners.
• Serve as the accountable leader for all contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment.
• Define clear scopes of work, service-level expectations, and governance processes with delivery partners.
• Foster a culture of collaboration, ownership, and learning—balancing partner execution with internal capability growth.
• Mentor and develop team members, driving engagement, accountability, and professional development.
• Manage budgets and resource plans, ensuring optimal allocation across initiatives.

Governance, Security & Stakeholder Alignment

• Ensure Salesforce platform compliance with corporate security, privacy, and regulatory requirements.
• Establish and maintain engineering governance: version control, change management, documentation, and technical standards.
• Partner with Legal, Privacy, and Security teams to safeguard customer and business data.
• Collaborate with leaders across Marketing, Sales, Product, and Corporate Technology to align goals and communicate progress.
• Provide executive-level visibility into platform health, roadmap execution, risks, and outcomes.
• Act as the technology ambassador for Salesforce engineering, representing the function across Versant’s leadership forums.

Basic Requirements

• 10+ years of experience in software engineering, with at least 5+ years leading Salesforce engineering or CRM platform teams.
• Expertise with Salesforce platform architecture, including Sales Cloud, Service Cloud, Marketing Cloud, or Data Cloud/CDP.
• Deep understanding of Apex, Lightning, Flows, API integration, middleware, data modeling, and security best practices.
• Proven success delivering enterprise-scale Salesforce implementations with multiple integrations and high user adoption.
• Demonstrated ability to lead and mentor technical teams, manage budgets, and balance internal/external delivery models.
• Background in agile delivery and DevOps principles, including automated testing and CI/CD.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (Master’s preferred).
• Excellent communication, problem-solving, and stakeholder management skills.

Desired Characteristics

• Experience in media, entertainment, or consumer subscription businesses.
• Familiarity with AWS, GCP, or Azure for Salesforce integrations and data pipelines.
• Experience implementing Salesforce Marketing Cloud Engagement or Data Cloud/CDP for audience segmentation or personalization.
• Passion for leading teams through large-scale transformation and modernizing legacy CRM systems.
• Knowledge of privacy and compliance frameworks (GDPR, CCPA) as they relate to customer data and consent management.

Additional Requirements: 

• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $170,000 - $200,000 (bonus and long-term incentive eligible) 

We are accepting applications for this position on an ongoing basis. 

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape.