Business Analyst

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

• You will be part of MSXI's Business Intelligence team, which is responsible for creating integrated visual dashboards and prebuilt analytics
• You will work closely with the data and product team on the specification and design of the Quick Lane Field , Various Program Financials in various BI applications, not limited to however including, Qlik Sense, Power BI , Tableau, Excel
• Gather and maintain Quick Lane and Quick Lane Express data through mining techniques like data cleaning, Modeling, and building reports.
• Resolve operational data issues with Quick Lane Operations Specialists, including, but not limited to the following: Performance, personnel, and dealer relations in the Region and Market.
• Analyze data collected through various KPIs, Operational personnel, management, and IT to identify actionable insights.
• Provide an all-around support to ensure data accessibility, enhancement consistency and SharePoint maintenance through routine audits and improvements.
• Prepare standard reports based on Market, regions and business dealer data.
• Create workflows and other adhoc projects as assigned.
• Identify solutions for business processes and operations based on dealer data.
• Collaborate with dashboard developers to troubleshoot systems and resolve any data issues.
• Work with operational personnel to understand dealer needs and reporting requests.
• Offer conclusions on business enhancement to senior management based on store performances and data transmitted.
• Collaborate with digital experience personnel to develop dashboards and models to explore data and explain opportunities for operational reporting and other managerial uses.
• Work cross functionally to ensure data is transmitted accurately and to design, plan, and execute data and reporting projects

• Technical writing skills
• Bachelor’s Degree in Mathematics, Economics, Statistics or Computer Science
• Coding skills in languages such as Oracle , R or relevant skill.
• Analytical and problem-solving skills
• Ability to set and meet deadlines
• Ability to work in high accuracy projects
• Experience with statistical software
  • A plus if QLIK
• Reporting and data visualization skills
• Excellent attention to detail

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.