Data & Membership Intern

Description

Minnesota Children’s Museum’s mission is sparking children’s learning through play. We believe that diversity, equity, and inclusion is integral to fulfilling our mission. As a community resource for thousands of families, Minnesota Children’s Museum provides children with a fun, hands-on and stimulating environment to explore and discover.

PAY: $16.00 per hour plus free parking or bus pass

SCHEDULE: Requires 10-12 hours per week onsite for internship session (September - December 2025, 120 hours total).

POSITION SUMMARY

The exact duties and projects will be determined by mutual agreement of the intern and museum staff. 

• Data collection and analysis regarding attendance, sales, market demographics and other business metrics using Galaxy Ticketing System, excel, pivot tables, PowerBI, Salesforce and survey data; gathered in-person and via Survey Monkey.
• Track member and customer experience trends through the sending of surveys to assess satisfaction of museum visits, member nights, Private Play Times, camps, and group visits.
• Gather, maintain, and provide timely and cumulative tracking?reports.
• Research and trend tracking regarding current Museum and cultural organizations best practices, price and service comparisons and innovative ideas for growth potential.
• Package relevant data analysis and research into an easily understood presentation format, including PowerPoint, excel charts, word documents and use of the graphic designer as needed.
• Offer support at member and sales events, as well as promotional event opportunities.
• Aid the membership team in data entry via Galaxy and Salesforce – help problem-solve when there are discrepancies.  
• Update staff and interns in processes and status of tasks to create continuous line of communication and workflow.

All duties will be carried out with the direction and supervision of Membership and Sales staff.

IDEAL CANDIDATE

• Formal education in marketing, mathematics/statistics, sociology, or related field.
• Previous knowledge of survey and data software.
• Curiosity and initiative in researching trends, best practices, and comparative data.
• Ability to translate data into accessible formats for diverse audiences.
• Demonstrated interest in learning and applying data and demographic analysis to support programmatic and strategic goals in a nonprofit setting.
• Available for some or all of the following:

9/27 member event evening

10/11 and 10/12 promotional/sales event daytime

10/16 promotional expo event daytime

10/25 and 10/26 sales event evening

11/2 or 12/7 onsite surveying daytime

12/30 sales event evening

TRAINING PROVIDED

• Knowledge in Survey Monkey and Salesforce
• Reporting and final document process and creation

ABOUT MINNESOTA CHILDREN’S MUSUEM

Located in downtown St. Paul, MN, we employ 55 full-time and 55 part-time employees and engages variety of volunteers and interns. The workplace values that guide how we work together are: Play, Include, Grow, Serve, and Strive.

We are dedicated to growing a diverse and culturally competent team of highly engaged staff and volunteers to reflect and equitably serve the vibrant community around us. We embrace differences in age, ability, color, ethnicity, gender identity and/or expression, national origin, race, religion, and sexual orientation. We strongly encourage the application of individuals from diverse backgrounds, including but not limited to: Black, Indigenous, and people of color; immigrants and refugees; LBGTQIA individuals; people with disabilities; religious minorities; and the elderly.

MINNESOTA CHILDREN’S MUSEUM SAFE PLAN?

Minnesota Children’s Museum is committed to providing a safe and healthy workplace for all of our employees and volunteers. We have developed the SAFE Plan in response to the COVID-19 pandemic. Every leader, manager, employee and volunteer are responsible for implementing this plan. Our goal is to mitigate the potential for transmission of COVID-19 in our workplace, and that requires full cooperation.

The museum believes COVID vaccinations are a vital tool in protecting yourself and others. We do not mandate a vaccination at this time and encourage our staff to take preventative steps to slow the spread of COVID by staying home when you are sick, testing when sick or exposed, and masking when sick or exposed.
 

Minnesota Children’s Museum is an Equal Opportunity Employer committed to a culturally diverse work environment.

Applications accepted until position is filled.?Submit cover letter, resume, and online application.