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External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

 

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

 

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Job Title:

Director of Fan Experience

 

Department:

Athletics

 

College/Division:

General University

 

Primary Job Posting Location:

Macon, GA 31207

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

Mercer University is searching for a Director of Fan Experience in Athletics for the Macon, GA campus.

 

Responsibilities:

The Director of Fan Experience will be responsible for leading, executing and coordinating all promotion elements of athletic events, including but not limited to in-game promotions, script writing, event producing, and supervising multi-media content fan experience purposes. This position leads the comprehensive plan to maximize ticket revenue and spectator attendance. The Director of Fan Experience will also communicate with Mercer sponsorship team to ensure execution and fulfillment of partner contracts, work with campus groups and student body to drive attendance and enhance game day atmosphere. This position will work with campus and student groups to promote events and involvement. 

Additionally, the Director of Fan Experience will lead and implement creative and engaging fan experience initiatives for all home athletic events across sports, enhancing in-game atmosphere and increasing fan engagement.

Qualifications:

A bachelor's degree in Business Administration, Communications, Digital Media, Sport Management, Marketing, Education or a related field is required, along with three years of directly relevant experience, preferably in a collegiate or professional sports setting.

Candidates must have a valid driver's license and be insurable by the university's carrier.

Knowledge/Skills/Abilities:

• Excellent organizational, communication, and project management skills.

• Ability to work independently while managing multiple priorities and deadlines.

• Strong interpersonal and communication skills with the ability to work effectively with internal and external stakeholders.

• Proven ability to multi-task effectively, prioritize assignments and meet deadlines.

• Must have outstanding work ethic and strict attention to detail.

• Ability to manage the departmental operational budget.

• Ability to work a flexible work schedule, including nights and weekends, and available for possible travel with sport teams for selected away contests.

• Demonstrated experience with digital content creation, video board operations, and fan engagement initiatives.

• Strong understanding of production equipment and software tools.

• Ability to travel on university business and must be insurable by the university's carrier.

 

Background Check Contingencies:
- Criminal History
- Approved Driver's Check

Required Document Attachments:
- Resume
- Cover letter
- List of three professional references with contact information

 

About Mercer University

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community. 

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and  so much more!

At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.   

Scheduled Weekly Hours:

40

 

Job Family:

Staff Athletics Exempt

 

EEO Statement:

EEO/Veteran/Disability