Mercedes-Benz Service Manager
Skills
- Proven automotive service management experience with measurable results
- Strong leadership and people management skills
- Knowledge of repair, maintenance, warranty procedures, and service pricing
- Analytical ability to track metrics and implement process improvements
- Proficiency with automotive service management software/DMS
- Ability to prioritize in a fast-paced, customer-facing environment
Responsibilities
- Manage day-to-day service department operations, including service advisors, technicians, and support staff.
- Develop and implement strategies to optimize customer satisfaction, service quality, and profitability.
- Monitor service metrics (customer satisfaction, revenue, technician productivity) and implement corrective actions.
- Ensure compliance with company policies, safety standards, and warranty procedures.
- Coach, train, and develop staff to improve performance and retention.
- Collaborate with sales, parts, and other departments to ensure coordinated customer service.
- Resolve customer complaints and ensure high levels of client retention.
- Stay current on industry trends and implement relevant process or technology improvements.
Education
- High school diploma or equivalent required
- Valid driver’s license and clean driving record required
Benefits
- Health, dental, and vision insurance
- Paid time off
- 401(k) with matching
- Flexible spending account
- Professional development assistance
- Life, disability, and employee assistance plans
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Experienced EHS professional needed to lead regional safety and compliance efforts for Clean Earth, partnering with operations to reduce incidents and strengthen safety programs.
Lead the controlled substance operations at Covetrus' Columbus distribution center, ensuring compliant, efficient receiving, storage and shipping while supervising and developing the CS team.
Support NYC Health Department clinic operations as a Public Health Adviser by registering patients in the BPHC-STI EMR, assisting clinical staff, and ensuring accurate specimen processing and clinic workflow.
Lead the steakhouse team at Boyd Gaming’s King of Prussia property, overseeing operations, staff development, and guest service excellence.
Marshalls seeks a dependable Key Carrier in Mesa, AZ to lead store operations, coach associates, and deliver outstanding customer service during flexible hours.
Lead the New Caney Five Below store to deliver great customer experiences, strong sales results, and a motivated, high-performing team.
Support emergency response as an EMS Dispatcher/System Status Controller at Albuquerque Ambulance Services, coordinating ambulance and fire units using Logis CAD while receiving robust benefits and training.
Serve overnight with NYC DHS as a Resource Specialist conducting community outreach, screening, and landlord engagement to identify housing alternatives and support shelter intake.
Experienced retail leader needed to supervise store operations, coach colleagues, and ensure outstanding customer service at a CVS Health location in Sherman Oaks, CA.
CareHarmony is hiring a Lead Triage RN (nights) to lead telephonic triage operations, develop clinical protocols and train on-call staff while supporting value-based care initiatives.
Strategic operations leader needed to scale national remote primary care teams, optimize virtual workflows, and drive performance, quality, and growth across Amazon One Medical’s RPC program.
Serve as the First Assistant Manager at O'Reilly Auto Parts Store 06792 in Hayward, steering store operations, team development, and customer service to meet sales and operational targets.
Lead Northwestern Healthcare Center as the Executive Director (LNHA), accountable for clinical quality, regulatory compliance, operational leadership, and the facility's financial success.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
