Systems Administrator

It’s More Than a Career, It’s a Mission.

Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

Our Mission

People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.

Duties and Responsibilities:

• Support key areas including Microsoft Azure, Windows Server, SQL Server, Okta, GitHub, VMWare, and M365 SharePoint Online.

• Design and deploy technically complex infrastructure computing solutions both on-premise and in public cloud services.

• Automate the creation and support of cloud services using Infrastructure as Code (IaC) such as Azure ARM templates, Bicep Files, or Terraform with GitHub.

• Perform support tasks within a regulated environment: FDA 21 CFR Part 11, GDPR, HIPAA.

• Responsible for implementing and monitoring all aspects of system security.

• Work with Application Engineers, Developers, Analysts, DBAs, and business users to understand their requirements.

• Proficient in managing operating systems and applications with minimal input, including patching, monitoring, and troubleshooting

• Troubleshoot applications, development coding, debugging, testing and delivery within a large Enterprise production environment are highly desirable.

• Demonstrate a solid understanding of computer performance metrics and tools, to include understanding of CPU utilization levels, CPU and disk queuing, network connectivity, I/O response times, and other key performance indicators and their impact on performance.

• Ensure that system and application logs, reports, and dashboards are reviewed to proactively avoid system issues.

• Perform complex tasks while operating in a large-scale production environment.

• Integrate applications with MFA as required.

• Ensures that Service Level Agreement (SLA) metrics are met for uptime, problem resolution, and performance.

• Demonstrate written and verbal communication skills and work collaboratively across technical disciplines.

• Create and update systems and applications documentation.

• Availability to work night and weekend hours on occasion as required.

• Additional duties as assigned.

Knowledge:

• Strong working knowledge and experience with Microsoft Azure (Compute, Storage, Network, and Security), Microsoft Windows Server, Microsoft SharePoint, and Microsoft M365.

• Strong working knowledge and experience with virtual machine infrastructure.

• Working knowledge of SAML, OIDC, single sign-on (SSO), and multi-factor authentication (MFA).

• Working knowledge of change control methodologies.

• Working knowledge of ServiceNow or equivalent ticketing system.

• Working knowledge and experience with key ITIL processes is required.

Qualifications:

• 5+ years of experience in a systems administrator role

• Experienced in both Azure and Windows.

• Skilled in basic networking.

• ITIL Certification highly preferred

Please note: Sponsorship is not available for this position.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.