Business Analyst

Job Posting:

JR101267 Business Analyst (Open)

Department:

IT-Enterprise Information Svcs Office, PM

Position Type:

Regular

Open Date:

08-08-2025

Close Date:

$70,000 - $73,000

Job Description:

Job Summary

We are seeking a dedicated and analytical Business Analyst to join our university team. The ideal candidate will have strong analytical skills and experience in data-driven decision-making, working closely with various departments to enhance the university's operational efficiency and academic excellence that follows industry best practices.

Initially the incumbent will work through the Workday change over to identify departmental needs and provide

solutions and/or design business processes, build documentation, test and train. This individual will translate

business requirements into business solutions utilizing ERP, CRM and other enterprise application system

functionality.

This position will collaborate with business, academic, administrative and technology teams as we seek to

transform the systems used by the institution to support education and operational excellence. They will serve as

the lead on key Workday projects and operational initiatives to define and document business processes and

requirements.

This is a hybrid position in which remote work and in person attendance will be required.   Also, residency restriction to Maryland, Delaware and Virginia.

Authority and Accountability

This role will report direction to the IT Director (Enterprise Information System).  The position requires analysis of sophisticated business problems to be solved with configuration solutions. Our roles are fast-paced and focus on analyzing challenging problems and coming up with solutions to a variety of operational critical issues, all while running various projects and initiatives. They must be very detailed, self-motivated, results oriented, and an excellent communicator.

Required/Minimum Qualifications

• Bachelor's degree and relevant business process analysis and/or business analyst training and experience required, with at least 2 years' experience in a business analyst role or performing business analysis functions.
• Expertise in utilizing various elicitation techniques for business and system requirements, alongside proficiency in employing diverse workflow/documentation methods, such as Swim Lane diagrams, and adapting them as per project requirements. 
• Strong understanding of data integration between systems and/or experience working with IT.
• Strong interpersonal skills to understand the broad range of needs and various support requirements for delivering exemplary customer service to clients in a wide range of roles, across the institution.
• Flexibility and adaptability; ability to work in ambiguous situations.
• Ability to understand complex business processes and to effectively articulate the information to others through visuals/diagrams or other requirements documentation.
• Ability to communicate clearly and effectively in both verbal and written formats to a variety of audiences, as well as to create and maintain positive, productive working relationships with both technical and non-technical personnel.
• Ability to operate independently and set priorities amongst multiple task assignments.
• Excellent analytical skills, intellectually curious, and loves a good challenge.
• Ability to manage multiple tasks, assignments, and projects, being self-motivated and highly engaged, with attention to detail.
• Proven ability to work effectively in a highly diverse environment, demonstrating capacity to develop & maintain effective working relationships with individuals & organizations reflecting a broad range of identities, perspectives & experiences.

Preferred Qualifications

• Advanced degree and/or CBAP (Certified Business Analysis Professional) certification.
• Work experience in a higher education environment strongly preferred.
• Background in or exposure to higher education student administrative operations is desirable (e.g., registrar operations, admissions/recruiting, academic program/curriculum administration, academic advising, student accounts, financial aid, etc.).
• Experience working with Workday or Peoplesoft ERP systems

Additional Job Information:

The position is a full-time, exempt state role with comprehensive benefits.

Priority will be given to applicants who apply by August 6, 2025. However, the position will remain open until filled.

Please note, only applications submitted through Salisbury University’s Online Employment Application System will be considered. Any supporting documents must be uploaded with the online application, as documents sent via email will not be accepted. Additionally, three professional references will be required during the final stages of the hiring process. Candidates will be notified prior to their references being contacted.

Diversity and inclusion are core values of Salisbury University. We strive to create a truly diverse and inclusive environment where the richness of ideas, backgrounds, and perspectives of our community is harnessed to create value for our institution, today and in the future.  To this end, the University recruits exceptional and diverse faculty, staff, and students from across Maryland, the United States, and around the world, supporting all members of the University community as they work together to achieve institutional goals and vision. To learn more about the University’s commitment to fostering a diverse and inclusive campus, please visit http://www.salisbury.edu/equity/.