Regulatory Specialist (Health Care)

About Lyra Health

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role:

You will be a critical team member in Lyra’s growing legal team to support internal stakeholders in fulfilling Lyra’s mission to bring mental and emotional health solutions to large employers across the country. This is a full-time role that can be located in the headquarters in SF Bay Area (Burlingame, California), or remote in the US and will report to Lyra’s Regulatory Associate General Counsel. You will be expected to work independently in managing internal questions and processes around customer and health plan audits, and working closely with other members of the legal team, including compliance and privacy colleagues. You will be responsible for evaluating requests, counseling internal stakeholders, and leading projects to support Lyra’s growth. 

The ideal candidate will be an experienced compliance professional with a proactive nature in identifying issues and presenting solutions and someone who is searching for a collaborative environment brimming with novel questions. 

Remote candidates must be physically located within the United States.

• Support Lyra’s Regulatory team’s compliance efforts, including issues of state insurance licensure (e.g., DMHC) and clinical licensure 
• Work cross-functionally to help develop process and lead customer audits of Lyra’s services
• Review, revise, and monitor adherence to healthcare policies and procedures
• Collaborate with internal SMEs to ensure that policies and procedures adequately reflect commercial agreements and company risk profile
• Train and educate cross-functional partners on legal changes or guidelines

• 6+ years compliance experience 
• Experience monitoring and reporting back on operational processes
• Excellent problem-solving capabilities, judgment, communication (written and verbal), and interpersonal skills
• Experience leading large cross-functional projects, including collecting, distilling and summarizing issues from relevant stakeholders and moving projects forward
• Experience working in-house with a technology company and/or health care organization strongly preferred.
• Willing and eager to build net-new processes and function independently in a demanding fast-paced environment
• Ability to think quickly on your feet, convey grace under pressure, and simultaneously manage workloads, multiple client demands and shifting priorities
• Ability to operate autonomously while being a team player who brings a positive attitude to the workplace
• Sense of humor and strong affinity for team donut day

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."