Aviation Security & Regulatory Compliance Manager - Safety, Security, and Airside Services - SFO (0931) - 160256

This is a Position-Based Test conducted in accordance with CSC Rule 111A. Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/

Specific information regarding this recruitment process is listed below:

• Application Opening: 10/16/2025
• Application Deadline: Apply immediately. Application filing will be open at least until Wednesday, 10/29/2025 at 5:00 PM (PDT) and will close any time thereafter.
• Compensation: $155,870 to $198,952 annually
• Recruitment ID: PBT-0931-160256

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco, has a workforce of approximately 1,900 City employees and is committed to being a diverse, equitable, and inclusive employer.

SFO is more than an airport—we are a dynamic organization where employees collaborate with a wide range of stakeholders to support global travel, economic development, and public service. We are recognized as a leader in environmental sustainability, equity, and forward-thinking infrastructure, and continue to be at the forefront of transforming the travel experience.

Our mission is to deliver an airport experience where people and our planet come first.

Our Vision, Mission, and Core Values shape our culture and operations as we continue to build a supportive, purpose-driven workplace where all employees can thrive.

Learn more about careers at SFO at flysfo.com, and follow us on Facebook, Instagram, YouTube, LinkedIn, Bluesky and Threads.

Under general administrative direction, the Aviation Security & Regulatory Compliance Manager is responsible for championing, managing, and continually enhancing robust aviation security programs, which includes developing, implementing, and maintaining procedures and controls to ensure secure airport operations and compliance with federal and other laws and regulations. The incumbent manages the Airport Security Program (ASP), compliance with Transportation Security Administration (TSA) regulations/directives, Airport rules and regulations, and related security compliance elements. Working closely with internal operating divisions and airport stakeholders, this role will establish and implement regulatory and operational policies and procedures in aviation security. The Aviation Security & Regulatory Compliance Manager will serve as the primary lead with TSA; represent the Airport on security matters; interface with all managerial levels of City & County government and outside agencies, airlines, and airport tenants; represent the airport in meetings involving administrative systems, policies, and procedures; and perform related duties as required.

You are excited about this opportunity because you will:

1. Develop, implement, and maintain procedures, administrative monitoring practices and controls of airport security and compliance programs in order to maintain secure airport operations and compliance with federal regulations and other laws and regulations.
2. Manage and develop a high performance team focused on collaboration across the airport; plan, monitor, evaluate, and supervise the work of immediate employees to improve performance related to airport security and compliance programs.
3. Direct the allocation of resources to achieve timely outcomes and measurable goals within budget; adjust plan and programs to meet emerging or new programs while continuing to address major departmental priorities.
4. Manage security projects and programs, including technology development and vendor/systems management; approve changes to the access control system including requests for additional airport access.
5. Direct and monitor expenditures in accordance with the approved budget including multiple complex contracts; analyze alternative and innovative solutions to recommend the most cost effective solutions to senior management; provide management with early warning and practical options to potential cost overruns.
6. Evaluate events affecting security; proactively develop processes and procedures to enhance and improve the security and compliance programs; advise senior management on these matters; manage security investigations and approve written reports for compliance matters.
7. Represent the Airport as the designated Primary Airport Security Coordinator (ASC) for all TSA correspondence including, but not limited to, Letters of Investigations (LOIs) and security matters; administer the Airport’s Security Program (ASP).
8. Identify, develop, recommend, and implement aviation security and compliance policies and procedures to achieve security excellence throughout the airport; approve ASP amendments and change conditions; approve plans, procedures, drawings, and provide security related requirements for airport construction projects and existing facilities.
9. Promote teamwork and innovation in airport security by demonstrating leadership consistence with established core values.
10. Develop the vision and strategic planning for aviation security and compliance programs in order to deliver on the airport’s mission and overall goals; lead cross-functional work groups and committees to further the airport’s objectives.
11. Review and analyze aviation security reports and audits; identify trends and systemic problem areas; develop and implement appropriate programs and corrective actions.
12. Monitor and evaluate the effectiveness and efficiency of the aviation security and compliance program units, organizational structure, staffing levels, financial systems, and other internal operations; identify and recommend alternative approaches or improvements; implement revisions, adjustments, and changes.
13. Serve as a liaison for the Airport with a variety of other City & County staff, industry leaders, policy-making officials, and officials of outside agencies; explain and justify procedures, policies, or programs related to aviation security and compliance; negotiate and resolve difficult and complex issues and problems.

Please note that incumbents in this classification may be required to perform duties as listed in the class specification, which can be found on DHR’s website: https://careers.sf.gov/classifications/?classCode=0931&setId=COMMN

Nature of Work: The normal work period is Monday through Friday, however, you may be required to report to work on weekends, evenings, and holidays to support Airport emergencies

1. Education: Possession of a baccalaureate degree from an accredited college or university; AND
2. Experience: Five (5) years of professional-level experience in aviation operations, of which three (3) years must include airport or air carrier security management experience overseeing regulatory and compliance issues and three (3) years supervising professionals; AND
3. License and Certification: Possession of or ability to obtain a valid California driver’s license prior to employment.

Education Substitution: Additional qualifying full-time work experience (2000 hours equal one year) as described above may substitute up to two (2) years of the required education. One (1) year of work experience equals to 30 semester units or 45 quarter units.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.

Condition of Employment

Airport Security Coordinator Certification is required within six (6) months of appointment to this position and must be maintained for continued employment. Failure to demonstrate/show proof of Airport Security Coordinator Certification may result in dismissal and/or termination of employment.

Desirable Qualifications:

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• Strong background and experience interpreting and developing programs in compliance with TSA regulations, including Part 1542.
• Experience developing and delivering presentations to stakeholders of all levels within an organization.
• Program and/or project management experience.
• Demonstrated experience in high-quality judgment and sound decision-making capability.
• Demonstrated experience resolving difficult and complex issues or problems.
• AAAE Airport Certified Employee (ACE)-Security Certified
• AAAE Certified Member (C.M.)
• Excellent oral and written communication skills.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.  

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURES

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Supplemental Questionnaire: (Weight: 100%)

Candidates who meet the minimum qualifications will be sent a Supplemental Questionnaire. The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for this position.  All candidates’ responses to the Supplemental Questionnaire are subject to verification. All relevant experience, education and/or training must be included in the responses in order to be reviewed in the rating process.

 A passing score on the Supplemental Questionnaire must be achieved in order to be placed/ranked on the eligible list. Candidates will be placed on the eligible list in rank order according to their final score.

NOTE: Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance: This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

Medical Examination: Prior to appointment, candidates must successfully pass a medical examination to determine their ability to perform the essential functions of the job and/or the ability to meet the physical minimum requirements.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf .

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List.  The hiring department may administer additional position-specific selection procedures prior to making final hiring decisions.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact recruitment analyst Jillian Perillo at [email protected].

Recruitment ID: RTF0159933-01126132

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.