Director Application Development & Support

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

We are recruiting for a Director to lead our inpatient clinical applications portfolio. This position oversees Epic modules such as ClinDoc, Orders, Stork, Beacon, and Willow Inpatient, supporting 13 hospitals, integrated solutions including Omnicell and Elsevier, and multiple inpatient service lines.

Summary
Directs and coordinates the assessment, plan, implementation, and evaluation of projects relating to the acquisition of hardware and software. Assigns Technology staff and coordinates with departmental personnel in a matrix relationship to various projects and directs their activities for the project. Confers with software/hardware vendors and other third parties regarding new products, problems, enhancements, and implementations. Assumes overall responsibility for all projects within group.

Job Duties

• Lead a team of 30+ analysts and managers/architects focused on reliable operations and continuous optimization of clinical applications.
• Govern prioritization and delivery across inpatient service lines, including vendor management and cross-functional coordination.
• Drive strategic initiatives such as Epic optimization (including Azure migration and Honor Roll), Hanover Hills Hospital and Neighborhood Hospitals program work, ambient listening pilots for nursing, artificial intelligence solutions, and medication safety enhancements
• Develops, designs, implements functional/integration testing, and supports information systems within the group.
• Provides consulting and advanced technical leadership to assist others in solving complex technical problems.
• Identifies issues and potential problems based on coordination and interaction of all assigned projects.
• Supervises individual work schedules to ensure proper balance of tasks and project resources.
• Manages cost expenditures for projects within budgeted levels.
• Reviews personnel performance and makes recommendations for performance improvement and development strategies.
• Establishes business partnerships with hardware, software, and professional services vendors and consultants.
• Develops or modifies operational procedures and ensures compliance with established organizational procedures.
• Collaborates with leaders to define metrics and develops action plans and recommendations based on results.
• Maintains knowledge of relevant procedures for participative roles in disaster recovery.

​Minimum Qualifications

• Bachelor’s Degree Computer Science or
• Appropriate long term experience in Computer Science or related field
• 10 years Progressive experience in Information Technology (applications, networking, or system support) and
• 5 years Management experience
• Knowledge of a wide range of hardware and software platforms.
• Effective leadership skills to promote growth as individuals, teams, and as an organization.
• Strong project management skills and experience with large projects.

Preferred Qualifications

• Master’s Degree

Impact:

• Ensures continuity of inpatient operations and accelerates patient safety and optimization projects (e.g., pediatric infusion redesign, end-of-shift care plan notes).
• Strengthens collaboration with pharmacy, nursing, and physician leadership to improve clinical workflows, documentation quality, and operational efficiency.
• Supports succession planning and long-term team development within Clinical Applications.

If you’re ready to take on a pivotal leadership opportunity and make a meaningful impact across our clinical applications teams, I encourage you to apply for this challenging and rewarding role.

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

https://youtu.be/GD67a9hIXUY

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

REMOTE IN PENNSYLVANIA

Position Type:

Remote

Union:

Not Applicable

Work Schedule:

Monday-Friday; 8:00a-4:30p

Department:

1004-13089 COH-Epic Conversion