Community Manager | College Park, MD

Are you a property management professional who thrives on creating exceptional living experiences? Do you love building communities where residents feel at home while driving operational and financial success? Are you ready to take your career to the next level with a dynamic, fast-growing company?

If so, we’re looking for you to lead the charge as our Community Manager in College Park near the University of Maryland!

The right candidate for this position will be energetic, organized, and curious, with a passion for all things operations, leasing, and resident experience.

The ideal candidate will be:

• A proactive problem-solver who anticipates needs and resolves them with ease.
• Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
• A dynamic communicator with a warm and professional demeanor.
• Energetic and positive, thriving in a fast-paced and ever-changing environment.
• Passionate about resident experience.
• Motivated by goals and driven to exceed leasing and occupancy targets.

Still interested? Read more about specific job responsibilities below. 

JOB RESPONSIBILITIES 

Operations & Leadership

• Oversee all day-to-day operations of the property to ensure a seamless living experience for residents.

• Lead and manage the on-site leasing, maintenance, and office staff, fostering a high-performance culture.

• Maintain complete and accurate property records, including audits, leases, financial reports, and compliance documentation.

• Ensure the community is well-maintained, safe, and compliant with all regulations.

• Supervise vendor contracts, invoices, and service agreements to optimize property performance.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals

Resident Relations & Community Engagement

• Serve as the primary point of contact for residents, handling concerns, lease questions, and maintenance requests with urgency and care.

• Implement creative resident engagement initiatives to foster a sense of community and increase retention.

• Plan and execute community events and programs that align with the community’s brand and enhances the resident experience.

• Lead efforts to resolve resident concerns professionally while maintaining positive relationships.

Financial Performance & Budget Management

• Develop and oversee the property’s annual budget, cash flow, and revenue strategies to maximize financial performance.
• Analyze and produce monthly financial statements, identifying variances and implementing corrective strategies as needed.
• Maintain accurate rent collections, delinquency tracking, and occupancy reporting to ensure financial success.

Marketing and Leasing Support

• Collaborate with the leasing team to drive occupancy and retention efforts through creative marketing and sales strategies.
• Monitor market trends and competitor properties to stay ahead in student housing demand.
• Ensure the property delivers a consistent and engaging brand experience in all interactions.
• Work closely with ownership, leasing, and corporate teams to share updates, address challenges, and drive success.
• Participate in LV Collective’s training programs to continuously refine skills and stay aligned with best practices.
• Serve as the liaison between corporate leadership and on-site teams to streamline processes and ensure smooth operations.

Other Responsibilities

• Assist with other duties and special projects as assigned.
• Availability to work evenings and weekends as needed.

Education & Experience:

• 4+ years in property management, preferably in student housing or multifamily.

• Strong financial acumen with experience managing budgets and optimizing revenue.

• Proficiency in property management software (Entrata preferred), Microsoft Office, and Gsuite.

• Experience leading on-site teams, vendors, and resident engagement programs.

Business Skills:

• Proven leadership abilities with experience managing staff and fostering a positive workplace culture.

• Strong problem-solving and decision-making skills.

• Ability to analyze financial reports, manage expenses, and drive revenue growth.

• Detail-oriented and highly organized, with a get-stuff-done (GSD) attitude.

Bonus Points If…

• You have experience launching a new property or lease-up.

• You’re an Entrata expert and can leverage data to optimize operations.
• You love planning and executing resident engagement events.