Senior Product Designer (UX/UI)

Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive, evidence-based & tech-enabled platform—removing barriers to care and delivering a better physical therapy experience for therapists and patients. Guided by our values, we believe in a future in which anyone, anywhere can get care and start feeling better.

Luna is looking for a Senior Product Designer (UX/UI) who is motivated, fast-moving, and ready to take ownership of our Design function. In this role, you'll work closely with Product Managers to lead the design of new features and enhancements across our platform. You’ll be instrumental in shaping user experiences for both our patient and therapist mobile apps, as well as our internal web applications that support operations and clinical workflows.

Reporting to the Head of Product, you'll collaborate cross-functionally with Product, Engineering, and key business stakeholders to research, design, plan, and deliver solutions that improve how care is experienced every day. This is a high-impact role with direct influence on the quality and usability of our core products.

• Manage the Design Systems: Continually improve Luna’s mobile and internal Web application design systems to ensure consistent, accessible, and intuitive UX.
• Conduct User Research: Conduct ongoing user research, including interviews and usability testing, and document findings to guide feature planning and enhancements.
• Plan and Design Features: Collaborate with Product Managers to define user needs, establish feature requirements, and create and iterate on designs, primarily for Luna’s mobile applications but also the company’s internal Web applications.
• Support Engineering: Closely work with Engineering to ensure a smooth handoff of the designs and efficient implementation of them.

• Bachelor’s degree preferred, or additional experience in lieu of a degree.
• 5+ years of experience in B2C mobile app design / UX, including deep familiarity with both iOS and Android platforms.
• Experience managing a design system, including its ongoing maintenance and improvement.
• Proficient in design tools such as Figma, including creating and maintaining reusable components and applying platform-specific UX conventions (iOS, Android, Web).
• Experience working closely with Product Managers and Engineering teams to ensure efficient planning and design of new features and functionality.
• Excellent written and verbal communication skills with the ability to interact and empathize across technical and non-technical teams.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to quickly adapt within a fast-paced high-growth environment with new systems, software, and processes. This position and company emphasizes fast turnarounds, knowing an improvement is just a release away.
• Take pride in working on projects to successful completion involving a wide variety of challenges, users, technologies, and systems.
• Enjoy working with a diverse group of people with different expertise, including Engineering, Clinical, Billing, and Success teams.
• A learning mindset, regardless of level or experience.

• Flexible work-from-home
• Generous equity
• End-to-end ownership of features
• Working in a culture of anti-bureaucracy and anti-paperwork
• Leadership opportunities
• Medical, dental and vision start on the 1st of the month following 30 days of employment
• Unlimited PTO

Care Exceptionally * Incredibly Relentless * Be Impactful * 1% Better, Every Day

~ #3 Best Employer in Healthcare (Forbes, 2025)

~ #1 Best Company in MSK Care (Forbes, 2025)

~ #13 World's Most Innovative Companies in Healthcare (Fast Company, 2024)

~ Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024)

~ Gold Indigo Design Award for mobile app design excellence 2020 ~