Office Assistant-LH Orthopedics Annapolis
Skills
- Customer service and patient-facing communication
- Experience with practice management systems / EHR
- Appointment scheduling and front-desk procedures
- Insurance verification and basic billing communications
- Document scanning and medical record handling
- Telephone etiquette and message management
Responsibilities
- Greet and accurately register patients in the practice management system
- Schedule and check out patients; manage appointment flow
- Communicate with insurance companies and other offices for referrals and coverage verification
- Answer and screen phone calls, take messages, and redirect as appropriate
- Perform scanning, abstracting, and retrieval of patient records from various sources
- Perform daily business operations and maintain secure handling of patient records
- Deliver excellent customer service in person and via telephone
Education
- High school diploma or GED required
- Graduation from an accredited training program preferred
Benefits
- Medical, dental, and vision insurance
- Retirement plan with employer match (eligibility applies)
- Paid time off and paid holidays
- Tuition assistance
- Employee referral bonus program
- Disability and life/AD&D (for full-time employees)
- Wellness programs and employee assistance programs
- Two-way SMS updates from Talent Acquisition (opt-in)
Average salary estimate
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