Senior Software Engineer

About the Engineering Organization:

The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and reliably deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.

About the Role:

Loop is looking for a full-stack Senior Software Engineer. We're searching for a passionate and driven engineer to join our team. This is a hands-on role where you'll contribute directly to the design, development, and maintenance of our core products. You'll apply your experience to build scalable solutions, improve technical excellence, and serve as a reliable source of knowledge for your peers.

Our Blended Work Environment:

At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we’re looking for someone to join us in Columbus, OH; New York City, NY; Chicago, IL; Austin, TX; Los Angeles, CA; or fully remote.

Our Tech Stack:

While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea of what you might work with should you join us, here are some examples: PHP/Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Serverless.

Our hiring process is tech stack agnostic.

• Design, build, and maintain web applications, APIs, backend services, and lambdas for the Loop product line, ensuring high-quality code and robust solutions.
• Solve complex technical issues for our merchants, partners, and internal teams, ensuring an exceptional user experience.
• Develop automated unit and integration tests to ensure code quality and reliability.
• Contribute to maintaining a healthy, continuous integration and deployment process.
• Participate in assessing and making recommendations for engineering best practices to ensure effective scaling, contributing to long-term system scalability and stability.
• Contribute to defining and adhering to technical standards and best practices within the team, improving the overall quality and consistency of the codebase.
• Contribute to elevating the engineering culture at Loop by fostering a supportive and collaborative environment.
• Demonstrate intellectual curiosity and proactively seek opportunities for learning and growth.
• Exhibit a strong sense of ownership over your work, its direction, and its impact.
• Step up to lead initiatives and take action to address problems without waiting for explicit permission, tackling complex technical challenges within your area of ownership.
• Mentor and guide more Software Engineers, sharing knowledge and fostering their growth within the team.

• 5+ years of experience with PHP / Laravel, AWS Serverless, and Vue.JS on the front-end is preferred.
• You have significant web development experience using modern tooling.
• Demonstrated hands-on in-house expertise building web applications, backend services, and APIs.
• You can evaluate technical decisions and understand the trade-offs involved in various implementation options.
• You have participated in effective testing processes on previous teams and have opinions on how to create a quality-driven development process.
• You have worked in environments with continuous integration and deployment and have contributed to scaling those processes.
• You can share examples of how you have practiced test-driven and behavior-driven development, and how you’ve advocated for these practices.
• You have worked and thrived in an agile development environment and can speak to the principles of agility, as well as the specific tactics you employed.
• You can provide examples of crucial conversations, such as giving feedback to a leader, customer, or peer, and have made mistakes with humility and vulnerability.
• You can share instances where you improved existing processes or systems and negotiated with your team or stakeholders to implement changes.
• You have examples of situations where a team decision did not align with your preference, but you still fully committed to the direction and drove progress.
• You’ve worked closely with product managers and design teams.

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Loop Story

In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.

We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.

We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.

Learn more about us here: https://loopreturns.com/careers.

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