Express Lube Advisor
Dealership:
L0252 Lithia Chrysler Jeep Dodge Ram of WasillaLithia Chrysler Jeep Dodge RAM of Wasilla
Express Lube Advisor
Pay: $60k - $100k/annually depending on performance
Lithia CJDR of Wasilla is seeking a dedicated and customer-focused Express Lube Advisor to join our team. We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun!
If you share these goals, we want to talk to you! Come be a part of the Automotive Industry future with the Lithia Driveway family, a Fortune 150 company with over 300 dealerships nationwide!
Responsibilities:
- Greet customers promptly and courteously upon their arrival.
- Listen to customer concerns and questions, providing accurate information and advice.
- Recommend appropriate services and repairs based on customer needs and vehicle condition.
- Provide detailed explanations of services and repairs to customers.
- Upsell additional services and products to enhance customer satisfaction and vehicle performance.
- Maintain customer records and follow up on service requests.
- Collaborate with technicians and the service department to ensure timely and accurate service delivery.
- Ensure high levels of customer satisfaction and retention through exceptional service.
Qualifications:
- Communication skills – communicates effectively with others.
- Time management – managing one’s own time and time of others.
- Typing – ability to type efficiently in order to enter repair orders.
- Basic computer & cost calculation skills.
Acceptable driving record and a valid driver's license in your state of residence.
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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