Order Fulfillment Manager, 1st Shift (On-site)

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

We are seeking an Order Fulfillment Manager, 1st Shift to plan, organize and lead order fulfillment, restocking and put-away activities at a high-volume distribution center. In this role, you will ensure your team maintains productivity, accuracy and safety standards for all put-away and stocking processes. The position also requires meeting Lakeshore standards through staffing, training, safety, continuous improvement and loss-prevention efforts. Applicants should be able to lead a crew while supporting rules and regulations. The ideal candidate possesses knowledge of safety practices and OSHA requirements.  

A day in the office looks like this: 

• Planning and monitoring daily labor needs based on immediate and forecasted order and unit volumes   
• Creating and implementing standards and metrics for the team    
• Understanding the goals for the day and providing motivation to ensure they are met accurately and efficiently, while also encouraging teamwork and obtaining a high level of associate morale and recognition   
• Ensuring our order fulfillment requirements are met on a daily basis  
• Working with the leadership team to effectively communicate achievements and challenges throughout the day   
• Complying with federal, state and local warehousing, material handling and receiving requirements; enforcing safety policies and techniques    
• Ensuring the organization and physical appearance of the Order Processing department are in good standing order    
• Developing employee performance by appraising, coaching and counseling   
• Developing ongoing process improvements to ensure efficiency for all associates  

Got the skills and experience? Here’s what we’re looking for: 

• Minimum 3–4 years of leadership and performance management required   
• Minimum 3 years of experience with outbound/order fulfillment operations required   
• Ability to build a high-performance/engaged work environment   
• Results-oriented high achiever who strives for maximum service levels   
• Ability to problem-solve while keeping the needs of the customer and company in mind   
• Outstanding organizational skills and attention to detail    
• Strong interpersonal and relationship-building skills, with the ability to work both independently and as part of a team   
• Ability to manage multiple projects/assignments simultaneously   
• Outstanding time-management skills with the ability to prioritize and schedule tasks for the most efficient use of time   
• Excellent written and verbal communication skills    
• Flexibility, dependability and disciplined professionalism  

And here’s our end of the bargain! 

• Competitive compensation based on skills and experience, and bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. INDRLL1