Intake Lead

At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made available to all their employees and citizens. We partner with government agencies nationwide to help them meet their citizens’ needs by preserving the integrity and content of paper documents to ensure they will be available for use forever and modernizing information management through digitization and access systems

The Intake Team Lead oversees project intake processes, including ERP (NetSuite) assessments, product ordering, and daily lab operations. This role ensures accurate review and data entry of client documents and supports production readiness. The Lead also helps resolve workflow issues, supports continuous improvement efforts, and collaborates closely with the Production Supervisor to meet safety, quality, and customer service goals.

The Job to be done:

· Handles manually inputting important project details directly into an electronic format, creating spreadsheets with copious amounts of information and numbers of figures

· Will be able to learn all aspects of the Preservation process and join team in production in order to meet goals

· Demonstrates the ability to use newly constructed data spreadsheets to order products from vendor Kofile (Enduro) Products

· Strategizes with Production Supervisor for daily/weekly/monthly forecasted operational execution

· Supports lab workflow as detailed by the Production Supervisor

· Develops cross-functional relationships with other departments, as well as with customers

· Maintain a culture of Safety including leading by example

· Complies with data integrity and client security policies

· Implement operational policies and procedures

· Help promote a company culture that encourages top performance and high morale

· Provide daily production/quality feedback

· Submits project intakes and ERP: NetSuite assessments in a timely manner

· Identifies process improvement opportunities and partner with Production Supervisor for implementation

· Builds partnerships with operational peers to ensure open communication and seamless collaboration

· Unites with Kofile management and staff to meet our customer’s needs and delivery schedules.

· Works alongside team members driving efficiency and quality workmanship

· Completes project intakes and ERP: NetSuite assessments in full and accurately

· Ensures that established work standards are being followed and work quantity and quality standards are being consistently met.

· Maintains quality while enforcing organization standards

· Communicates any production delays or problems immediately to the staff or to Kofile management.

· Ability to operate a power industrial lift for the loading, unloading and movement of product.

· Provides accurate, highly detail templates for ordering key product for production to ensure a smooth workflow.

· Orders placed in a timely fashion so as not to delay the production schedule and forecast.

· Education: High School diploma or GED

· Minimum 2-4 years’ experience with Data Entry in an inventory, production environment, or in a similar role

· Proficient in Microsoft Office: Excel, Outlook, Word

· Minimum 50 wpm typing ability

· Excellent communication skills with ability to self-lead / self-motivate

· Must be able to communicate clearly, comprehend and take direction

· A solid understanding of operations management and organizational methods

· Problem solving skills

· Detailed-oriented with great organizational attributes

· Leadership ability, in addition to a highly organized approach to leadership

· Must be able to sit or stand extended periods of time

· Able to lift minimum 25 lbs. repetitively

Benefits:

As a full-time employee, you will receive access to the following benefits:

•    Paid overtime available for non-exempt employees
•    Low-cost insurance (medical, dental, vision, life & disability)
•    Maternity and paternity benefits
•    401(k) plan (company matching)
•    Paid holidays, vacation, and sick time
•    Educational assistance