GNOSC Mission Support Team Network Engineer

Expertise and Functions

• Communicate with the GNOSC event team, support the GNOSC Mission Support Team, Network Operations Center, and execute Network technician duties in direct support of events, exercises and war-games
• Monitor the MDA Enterprise Network using SolarWinds and other provided tools
• Respond to Remedy Incident Tickets, working with customers to resolve network communication issues
• Work with DISA and DREN to report and resolve network circuit disruptions
• Perform Layer 1 cable troubleshooting and replacement and Layer 2 port activations
• Provide basic OSPF and BGP troubleshooting
• Execute protocols such as OSPF, BGP, VPNs, VRFs, and MPLS
• Design and implement advanced network solutions to meet organizational needs
• Monitor network performance and troubleshoot complex issues
• Maintain and update network security measures and policies
• Collaborate with cross-functional teams to optimize network efficiency
• Conduct regular network performance assessments and capacity planning
• Develop and document technical procedures and guidelines for network management
• Provide third-level support for network-related issues and incidents
• Provision and modify QoS as necessary to support MDA Events
• Perform basic Firewall troubleshooting
• Research and capture event supporting network architecture from data repositories and network configurations
• Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity
• Develop event products, and modify and maintain event baselines prior to and during the event
• Be responsible for all aspects of IT incident management, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the customer
• Actively participate in the Mission Execution Team working group meetings
• Serve as the subject matter expert on network transport and service delivery of all MDA/IC delivered capabilities required to support test execution
• Work with Network Operations Center personnel to develop the "Event Preparedness Checklist" for all MA-1 events
• Coordinate with other teams to ensure the timeline of implementation and delivery of all other Task Order work products and requirements
• Coordinate the Mission Support Schedule to ensure all CIO assets directly support event requirements and to work in concert with operations personnel, ensuring assets are identified and scheduled
• Coordinate with the GNOSC Manager, GNOSC Event Team Lead, and Watch Officers to meet service levels defined for the IT Services organization
• Coordinate with Change Management and other key leadership to ensure pre-defined service levels for the IT Services organization are achieved and to also provide insight into the impacts of the event posture
• Execute the job roles/responsibilities which includes varying shifts which are adjusted between day and night shifts as required and is located at Schriever AFB, CO
• Provide guidance and lead troubleshooting in dynamic, time constrained scenarios to matrix staff, including network, systems, and application engineers, in a geographically distributed enterprise
• Provide post event recommendations, “Lessons Learned” and “Hot Wash” inputs
• Other duties as assigned

Education/Training: 

• Bachelor’s Degree in engineering or other relevant discipline preferred 
• Current DoD 8570 Level II Certification (ex. CompTIA Security+ CE) required 

Experience:

• 8+ years of professional experience in the required task area 
• 6+ years of experience in Firewall configuration and troubleshooting, Multiple network types (i.e. SDA, SDWAN, LAN, WAN), or managing Voice over Internet Protocol (VoIP) Telecommunications infrastructures

Preferred Experience:  

• Experience in metrics-based IT Operations and Maintenance (O&M) teams
• Experience with Remedy and SNMP monitoring tools (e.g., Micro focus/HPOV)
• Education in or experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation
• Experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices
• Network Operations experience in a network operations center or other 24x7x365 IT Operations environment
• Knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices
• Knowledge of Cybersecurity principles and how to execute system/network security analysis
• Working knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements
• Experience with Command level Management and be ability to speak clearly to a diverse cultural audience, including VIPs and dignitaries
• Knowledge of Quality Assurance/Quality Control Inspection process   

Security:

• Must be a US citizen

• Candidate must be in possession of a minimum DoD issued Secret Clearance

Physical Requirements:

• Able to occasionally reach with hands and arms
• Prolonged periods of computer screen use, while sitting or standing at a desk
• Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
• Able to safely lift and carry up to 20 pounds at a time

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

Salary: $110,000 - 120,000

Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.