Account Supervisor, Purpose
Skills
- Project and account management
- Strong media relations and pitching skills
- Strategic communications and planning
- Client relationship management and consultative selling
- Excellent writing and editing
- Budgeting and financial management for accounts
- Presentation and public speaking skills
- Team leadership and mentorship
- Understanding of purpose/CSR and NGO partnerships
- Familiarity with agency workflows and tools
Responsibilities
- Develop client programs, strategic plans, and manage day-to-day account execution
- Serve as primary client liaison, building trust and providing ongoing strategic guidance
- Manage account financials including budgets, time sheets, billing, and purchase orders
- Lead and mentor account teams; review work and provide constructive feedback and development opportunities
- Produce and edit client-facing materials such as press releases, bylines, correspondence, and plans
- Troubleshoot client issues and escalate to senior management when appropriate
- Drive business growth through identifying upsell opportunities and participating in new business efforts
- Stay current on industry trends and proactively bring insights to clients and teams
Education
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or related field, or equivalent experience
- Relevant professional training or certifications a plus
- Demonstrable agency or in-house PR experience in lieu of formal degree also acceptable
Benefits
- Hybrid workplace (three days a week in office)
- Medical, dental, and vision benefits
- 401(k) matching
- Generous paid time off including vacation and extended holidays
- Paid maternity/paternity leave
- Family forming benefits
- Tuition reimbursement and professional development opportunities
- Employee recognition program
- Monthly cell phone & Wi‑Fi reimbursement
Average salary estimate
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Ketchum was founded in 1923. This company provides public relations and marketing services. Their headquarters are located in New York City, New York.
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