Surge Project Manager (VA-ESOM) - Southeast Region

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                

Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring an experienced Project Manager to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. 

Responsibilities:

• Oversee all assigned project contractor personnel and tasks through to competition and adhere to project scopes and deliverables. 
• Facilitate status meetings and maintain clear communication about project expectations and roles. 
• Facilitate the onboarding and offboarding of personnel. 
• Conduct regular and formal reviews with assigned personnel, VA Area Managers and VA IT Supervisors. 
• Develop and maintain staffing rosters, performance history, and improvement plans. 
• Notify ITC and VA management of any critical issues and develop remediation and improvement plans. 
• Participate in the development of project standards and procedures. 
• Track metrics and take corrective actions as needed. 
• Serve as the co-lead for surge support events, collaborating with key stakeholders to plan and execute surge events 
• Collaborates and coordinates resourcing for surge events, responsible for supporting travel management, time charging, and resource oversight 
• Participates in the development of event response reports, and after-action meetings 

Location: Hybrid work environment. Telework approved, Able to travel as needed to regional locations.

Duration of Position: This role has an estimated duration of one year, with a possibility of extension.

Midwest Region Ideal locations: FL, GA

Other location options: AL, SC, TN, KY

Salary Range: $150-160K

• Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline 
• 10+ years of relevant Experience 
• 8 years of additional relevant experience may be substituted for education 
• Experience managing Information Technology related services and personnel. 
• Must be well versed in IT service management and customer relation management. 
• Must have experience in managing personnel and tracking incidents, service requests, and performance. 
• Must be able to identify and mitigate risks. 
• Experience with personnel career development, performance reviews, remediation, and recognition. 
• Strong analytical, problem-solving, and communication skills with sharp attention to detail. 
• Must communicate clearly with team members, and be comfortable with coordination, and collaboration. 
• Must possess superior oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively. 

Preferred Skills:

• PMP certified- preferred
• Located in the region for ease of travel to sites within the region.

Clearance requirement:

• US Citizen or Green card holder
• Willing and able to get a Public Trust Suitability clearance
• Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
• If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. 

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email [email protected] and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email [email protected].