It Service Management Jobs

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Lead the strategy and delivery of Houzz’s internal IT organization—driving ITSM, compliance, vendor management, and scalable systems for a distributed, remote company.

Experienced IT leader needed to manage Service Desk, Windows systems, and procurement for Business Wire, balancing hands-on support with strategic roadmap delivery.

Lead dLocal's global Service Desk team to deliver secure, high-performing IT support while driving Jira governance, automation and continuous improvement across regions.

Lead a hands-on operations team overseeing IT asset lifecycle, hardware repair workflows, and vendor coordination at ComputerCare's Stockton facility.

Ware Malcomb seeks an onsite IT Support Specialist I in Irvine to provide first-level helpdesk support, maintain end-user systems, and ensure timely resolution of tickets across the region.

Seasoned IT program manager with active Top Secret clearance and SCI eligibility needed to lead and deliver complex DoD IT service contracts at Essnova Solutions.

Acelero Learning seeks a detail-oriented Facilities Coordinator to manage vendor communication, ticketing, office operations, and emergency response in support of early childhood education programs.

NBCUniversal is hiring a Manager, TechEx to oversee and optimize on-site Enterprise IT operations and service delivery for Universal Destinations & Experiences Hollywood.

Alliance North America is hiring an onsite Level 1 Service Desk Technician in Henderson, NV to deliver first-line IT support and ensure timely incident resolution for internal users.

Provide advanced technical troubleshooting and incident management for NYU's Student Health Center, improving systems, documenting solutions, and training staff.

Delaware Nation Industries needs a Help Desk Support Specialist to deliver on-site Windows and telecommunications support for U.S. Coast Guard logistics systems while maintaining configuration records and meeting government clearance requirements.

Provide tier 1 IT support and lab/classroom maintenance for the College of Engineering, assisting users and maintaining asset inventory while escalating complex issues.

Lead the R&D IT strategy and delivery for LIMS, ELN and PLM systems at Tate & Lyle, partnering with Science & Innovation leaders to drive innovation and operational excellence.

Provide frontline IT help desk support for Hexagon US Federal's Guam operations, resolving tickets, troubleshooting end-user devices, and ensuring professional customer service and change-control compliance.

Ingram Micro is hiring a Service Desk Engineer in Williamsville, NY to deliver responsive technical support, resolve incidents, and help maintain secure, stable IT environments for clients and end users.

Lead technical design, security and delivery for Lilly's Global Service Management Platform (ServiceNow), advancing automation and enterprise integrations to improve user productivity and operational efficiency.

Lead and shape data-intensive IT projects for NYC Parks by translating user needs into clear functional requirements, guiding agile teams, and ensuring solutions meet business and usability goals.

Provide hands‑on helpdesk, device configuration, and event technology support for the NYC Office of Labor Relations to enable secure, seamless employee computing and mobile workflows.

Cooper University Health Care is hiring an Application Analyst I to deliver first-tier clinical application support, troubleshooting, documentation, and testing for its Camden health system.

Lead technical teams and vendor partners to design, build and maintain NYPD software systems, focusing on databases, applications and data communications for a high-impact public safety environment.

AHEAD is hiring a Senior Service Desk Analyst to provide advanced escalation support for enterprise clients across hardware, OS, network, and cloud environments while contributing to knowledge base and mentoring junior staff.

Kentro is seeking an experienced IT Service Manager to lead and optimize USAID’s IT infrastructure, cloud services, and security operations in a hybrid Washington, DC role.

PHIL is looking for a hands-on IT Administrator to run day-to-day IT operations, security, automation, and vendor management for a distributed healthcare platform supporting pharmacies and warehouses nationwide.

Drive strategic architecture and executive-level engagements for Healthcare Payer customers by translating business priorities into ServiceNow platform solutions that enable digital transformation and operational efficiency.

Century College is hiring an IT Operations Analyst to manage IT financials, inventory, SOPs and data-driven operational improvements for the Information Technology Solutions team.

Lead and operationalize Northeastern's global client support experience by managing in-person Tech Bar operations, a managed service provider, and support teams to deliver consistent, high-quality IT service across campuses.

Support Workforce Development operations at NYC Parks by administering Salesforce and other systems, managing inventory and procurement, troubleshooting equipment, and coordinating onboarding and training logistics.

Abbott is hiring a Solutions Architect (ServiceNow) to lead CMDB/CSDM strategy and operations onsite at Abbott Park, ensuring data integrity, governance, and cross-functional alignment.

Vuori seeks a Senior IT Support Manager to lead global 24/7 service desk operations, drive ITSM excellence, and mentor a high-performing support team across corporate and retail environments.

Lead Digital Workforce Operations to deliver exceptional employee IT experiences, drive AI-based automation, and maintain secure, scalable infrastructure for a 600+ hybrid workforce at HHAeXchange.

Fortune Brands Innovations is hiring an IT Support & Operations Specialist to deliver onsite Level 1/2 support, manage mobile device lifecycles and licenses, and support IT financial and access processes.

Providing advanced onsite IT support and service ownership at Cardinal Health’s Montgomery, NY distribution sites as a Senior Analyst in IT Client Services.

Lead strategic sales initiatives as a Google Cloud Sales Executive at ServiceNow, accelerating expansion across key enterprise accounts in the Americas.

An IT Project and Service Delivery Support Specialist role at RMC supporting the Navy's consolidated IT network project in Crane, Indiana.

United Health Services is seeking an onsite IT Service Management Analyst in Binghamton, NY to implement, maintain, and optimize ITSM tools and integrations that improve service delivery and automation.

Experienced Application Analyst needed at Cooper University Health Care to support and enhance healthcare IT applications.