Collision Center Manager

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Ken Garff Body & Glass American Fork is currently looking for a talented Body Shop (Collision Center) Manager that aligns with our core values and acts with respect, Integrity, Growth, Humility and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here’s why you’ll want to work here:

• Great culture and real career growth
• Competitive compensation package
• Opportunity to work with one of the largest family owned group of dealerships
• Paid Time Off and 401k with Company match
• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Year-end bonus program for all employees (Garff Giveback)
• Employee discounts on Vehicle Purchase, Parts, Service and More!

Here’s what you’ll be doing:

• Forecasts goals and objectives for the body shop and meet or exceed them
• Ensures harmony and teamwork with all other departments
• Promotes a positive attitude and create a cohesive team to take the business forward.
• Prepares and administer an annual operating budget for the body shop
• Attends manager meetings as needed
• Understands, and keeps abreast of and comply with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA right-to-know, etc.
• Hires, trains, motivates, counsel, and monitor the performance of all body shop staff
• Direct and schedule the activities of all body shop employees while providing expectations and feedback
• Ensures accurate estimating, costing and invoicing in the department
• Provides technical assistance as needed
• Ensures premises and equipment and other assets are controlled and used effectively
• Conducts meetings with body shop employees to discuss/communicate activities and issues
• Establishes and maintain good working relationships with several insurance adjusters
• Establishes and maintain good working relationships with customers to encourage repeat and referral business
• Completes quality checks on all completed on jobs
• Handles all customer complaints, in accordance with the Ken Garff Values
• Keeps abreast of new equipment and tools available and recommend purchases
• Ensures that the work areas and customer waiting area are kept clean
• Assists Fixed Operations Director as needed (other duties may be assigned)

Here’s what you’ll need:

• 5 years of relevant work experience working in a collision center environment, dealerships experience a plus
• 1 or more years as a manager of a Collision Center (Body Shop) required
• 2 to 3 years of experience as an estimator preferred
• Must be able to provide references upon request
• Ability to read and comprehend job-related instructions and information whether electronic or paper-based
• Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems
• Proficient in the use of Ignite, Estimating Software, and Microsoft Office is preferred
• High School diploma or equivalent, college degree preferred

We are an Equal Opportunity Employer

((  We Hear You  ))