Director, Healthcare Skills Training Programs

POSITION SUMMARY: Under the leadership of the VP of Career and Academic Services, the Director Healthcare Skills Training Programs (HSTP) is charged with executing and leading agency Skills trainings based on identified needs of clients, employers, funders, and other stakeholders. In collaboration with the Vice President, the Director will execute on the set goals and manage the performance expectations of Healthcare Skills Training programs, teams, and staff. The Director of Healthcare Skills Training Programs (HSTP) is responsible for collaborating with the VP around the fiscal health of HSTP programs, program budgets and modifications, as well as annual revenue and expenditure projections and assisting with development efforts to support Skills Trainings. The Director is part of a larger JVS team, all of whom are supporting the education, training, and employment needs of clients and employers.

ESSENTIAL JOB FUNCTIONS:

Department Leadership:

·       Provide oversight and leadership of Healthcare Skills Training Programs (HSTP)

·       Ensure all contractual and reporting requirements are met

·       Ensure JVS Healthcare Skills Training Programs (HSTP) are accessible, customer-centered, and providing options to clients

·       Expand scope and impact of program services, and develop new services based on partner organizations and client feedback

·       Generate strategy and solutions in response to unforeseen and planned changes, setback, and challenges

·       Communicate and provide program updates, reports, and metrics; foresee possible changes that may impact volume of work, staffing, or services to the Vice President of Career and Academic Services

·       Increase internal and external visibility of the Healthcare Skills Training Programs

·       Hire, train, supervise, develop, and set performance expectations for the Healthcare Skills Training Programs team

Build Relationships, Collaboration, and Teamwork:

·       Manage external relationships relevant to Healthcare Skills Training Programs (Colleges, PTCB, DESE, Certifying bodies, philanthropy, state and federal, etc.)

·       Support and promote the missions and philosophy of JVS both internally and outside of the agency

·       Establish relationships with key stake holders (clients/ students, employer, partner organizations, funders) and work collaboratively in a structured and on-going manner

·       Encourage collaboration between Healthcare Skills Training Programs and other JVS divisions to ensure agency performance goals are met

·       Represent JVS at stakeholder and other professional events

·       Collaborate with development staff on grant proposal and reporting activities

Administrative/ Communication

·       Manage and oversee full, timely contract implementation including staffing, systems design, and development

·       Ensure Healthcare Skills Training Programs operate in compliance with applicable local, state, and federal, statutes, regulations, policies, and procedures

·       Support budgeting process by monitoring and controlling budgetary expenses and revenue performance

·       Manage contract reporting, ensuring that reports are accurate and submitted in a timely fashion

·       Oversee customer satisfaction surveying and evaluation system; serve as a liaison with clients, including hearing and resolving any complaints or grievances

·       Analyze and report program progress success and challenges to VP for sharing amongst JVS leadership, funders, evaluator, and other stakeholders

·       Perform other duties as requested

MINIMUM QUALIFICATIONS AND EXPERIENCE:

·       BA/BS or equivalent

·       Five years of program management and supervisory experience, with extensive experience in non-traditional/ alternative education or workforce development

·       Experience leading and managing high-performing teams

·       Knowledge of funding reports and contracting preferred

·       Presentation and facilitation skills

·       Strong working knowledge of Microsoft Office Suite

·       Interpersonal, communication and organization skills

·       Ability to work as part of a team

·       Demonstrated ability to work independently

·       Possess negotiation skills

KEY COMPETENCIES:

·       Promotes agency Initiative

·       Building relationships, collaboration, and team

·       Adapting to change, Accountability and results focused

·       Communication skills, Cultural competency and respect

·       Planning/organizing, Strategic program planning

·       Leadership across departments and services

·       Setting and communicating strategy and vision

·       Oversight of multiple departments

·       Managing department budgets

·       Grant writing/ reporting

·       Quality improvement

Position Type and Expected Hours of Work 

This role requires onsite presence 2 days per week to attend days for graduations, funder site visits and to meet needs of the business.

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

JVS is an Equal Employment Opportunity Employer. Qualified minorities, women, veterans, sexual orientation, and people with disabilities are encouraged to apply.  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Posting Purposes: EOE/M/F/D/V/SO)