Tier 2 Support Jobs

Coretelligent is seeking a Remote Support Engineer II to lead advanced troubleshooting and provide escalated remote support across multi-tenant client environments.

Provide on-site Tier 1 and Tier 2 IT support and device deployment for the Social Sciences Division and ICSG, focusing on desktop support, hardware troubleshooting, and security compliance.

Support and maintain a ReactJS/Node training platform as a remote Tier 2 Maintenance and Support Specialist focused on uptime, bug resolution, and proactive system improvements.

Polly is hiring a Tier 2 Technical Support Engineer to provide technical escalation support, reproduce and document bugs, and deliver thoughtful customer-facing solutions in a hybrid Dallas environment.

Senior Desktop Support at Great Minds to deliver Tier 2 escalations, mentor the support team, and improve endpoint and AV operations for a mission-driven education organization.

Experienced operations leader needed to manage platform onboarding and Tier 2 escalations while driving cross-functional execution and onboarding throughput.

Provide front-line Tier 1-2 IT support at Oracle Park for the San Francisco Giants, assisting with device setup, ticket triage, and end-user communication across a dynamic, team-oriented environment.

Rakuten Advertising is hiring a Customer Support Team Lead in San Francisco to manage escalations, improve team operations, and partner with product and engineering to enhance customer outcomes.

An experienced Sr. Help Desk Representative is sought to lead troubleshooting, escalation, and user support for Caesar Vision POS systems across corporate and franchise locations.

Connection is looking for an experienced IT Support Specialist to deliver L1/L2 service desk support, manage endpoints, and support M365 and AV systems in a hybrid King of Prussia role.

Avery Dennison seeks a Technical Support Engineer to provide Tier 2 support and troubleshoot a cloud-hosted .NET application while delivering clear, client-facing communication and root-cause analysis.

Internova Travel Group is hiring a Technical Support Analyst to deliver Tier 2 end-user support and onboarding at its Beverly Hills office across Windows, Mac, and Microsoft 365 environments.

Experienced Epic configuration specialist needed to support and enhance Epic applications at Presbyterian Healthcare Services' Rev Hugh Cooper Admin Center in Albuquerque.

Help customers get the most from Synthesia's AI video platform as a Technical Support Specialist, delivering technical troubleshooting, CRM-driven case management, and escalations for complex issues.

Provide frontline, in-person desk-side IT support during a major post-implementation hypercare period to ensure smooth user adoption and rapid resolution of technical issues.

Provide expert-level application support for an AI-powered healthcare platform, troubleshooting issues, managing tickets, and working cross-functionally to improve the user experience.

IPT Global seeks a Solution Support Engineer to provide client training, field-facing software deployment support, and Tier 2 troubleshooting on a 14/14 onsite rotation in Houston.

Inspiroz is hiring a part-time School Technology Specialist in Chicago to provide on-site Tier 1/2 support, manage hardware and network installations, and coordinate closely with a remote service desk.