Nice Jobs

Lead Oscar's Clinical Operations workforce command center in NYC to optimize scheduling, staffing, and real-time operations to meet business targets and improve member experience.

Inclusive & Diverse

Mission Driven

Feedback Forward

Fast-Paced

Medical Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability Insurance

Mental Health Resources

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Equity

Maternity Leave

Paternity Leave

Some Meals Provided

Snacks

Social Gatherings

Lead workforce planning and analytics for Lyra Health’s Care Team to optimize contact center forecasting, scheduling, and staffing across omni-channel operations.

Lead the Workforce Management team to design and maintain accurate forecasting models, manage staffing and routing strategies, and ensure operational efficiency for Comcast Business’ contact operations.

Lead DDC's communications and outreach policy efforts—overseeing stakeholder engagement, consultant liaison review, program development, and cross-divisional coordination for public infrastructure projects.

Serve as DDC's Director of Policy to shape communications policy, lead stakeholder outreach for major infrastructure projects, and manage cross-agency coordination for the Communications & Policy Division.

Lead multi-state intake operations at LifeStance Health, driving process improvements, KPI performance, and high-performing teams to deliver exceptional patient experiences.

Antech is hiring a Call Center Data Analyst to design ETL pipelines, build Power BI reporting, and translate call center data into operational insights supporting Loveland, CO hybrid operations.

NiCE is looking for a customer-facing Professional Services Engineer to deliver technical implementations, business analysis, and project leadership for enterprise contact center solutions.