Escalations Jobs
Browse 37 exciting jobs hiring in Escalations now. Check out companies hiring such as OpenAI, ServiceNow, Outschool in Little Rock, Baltimore, Pittsburgh.
Lead cross-functional rapid-response programs at OpenAI to coordinate product, safety, and executive stakeholders during high-impact launches and incidents.
ServiceNow is hiring a Senior Manager to lead Account Escalations for AMS, overseeing escalation response, stakeholder communication, and team performance to protect customer success.
Outschool is hiring a remote Support Escalations Associate to manage escalated email support, perform QA on conversations, and help ensure exceptional experiences for parents, teachers, and learners.
Thumbtack is hiring a remote Case Manager for Critical Escalations to oversee sensitive trust & safety cases, make high-stakes decisions, and collaborate with cross-functional teams to protect users and the business.
Contrast Security is hiring a Director of Global Technical Support to modernize support operations, lead AI-enabled transformation, and scale a global, customer-focused technical support organization.
Lead and grow the Patient Care Coordination team at Form Health to deliver high-quality, empathetic telehealth support and drive operational improvements across a rapidly scaling virtual obesity medicine clinic.
Experienced service operations leader needed to manage multi-market service teams, resolve escalations, and drive strategic growth for Jacuzzi Bath Remodel in a hybrid national role.
Lead and scale the Account Escalation Management team at ServiceNow to resolve critical customer situations and drive cross-functional improvements.
CVS Health is hiring a Senior Manager to lead escalations and defect management for Payor Solutions, designing scalable processes and guiding cross-functional teams to resolve production issues.
Lead and develop a team of installation and service technicians at Comcast’s Huntsville field operation to ensure exceptional customer service and operational results.
Work with a top outsourced sales firm to manage escalations, analyze sales quality data, and coach field teams to improve customer interactions and outcomes.
Republic Services is hiring a Corporate Customer Service Consultant III to handle escalated national account inquiries, troubleshoot complex billing and service issues, and act as a cross-functional customer support resource.
Bumble is seeking a bilingual (German or French) Support Operations Specialist in Austin to manage Tier 2 account escalations, GDPR-related data requests, and cross-functional compliance cases.
Bumble is seeking a Support Operations Specialist (German or French) in Austin to own Tier 2 technical and product escalations, troubleshoot issues, and partner with Product and Engineering to improve member experience.
Lead and develop a client-facing technology support team at FIS to drive operational excellence, resolve escalations, and deliver measurable service improvements.
Lead and scale Freed’s clinician support team to deliver empathetic, efficient support and drive product improvements through direct clinician insights in a fast-growing AI health startup.
Lead and coach a high-performing support team at Flock Safety to maintain SLA adherence, resolve escalations, and deliver exceptional customer experiences.
Lead and develop a high-performing Customer Experience team at Bestow to resolve escalations, improve processes, and deliver exceptional service across channels in a hybrid/remote role based in Dallas or US-remote.
Atlas Ocean Voyages is hiring a Fort Lauderdale–based Guest Concierge to provide luxury reservations support, manage bookings and escalations, and deliver exceptional service to guests and travel advisor partners.
Raising Cane's seeks a Customer Relations Representative II to manage escalations, social media and online-review recovery, and support Level I reps to protect the brand and resolve customer issues.
Provide senior-level post-sales technical support for XSIAM-focused customers, driving root-cause analysis, tailored guidance, and product feedback to improve security outcomes.
Live Nation Concerts is hiring a temporary Community Management Coordinator to engage fans across social platforms and provide on-site community monitoring and escalation support during live events.
Senior escalation engineer role focused on diagnosing and resolving complex performance and availability issues for ServiceNow customers while mentoring the support team.
Vuori is hiring a Customer Service Agent in Carlsbad to provide empathetic, solutions-driven support via email, text, and chat while helping train teammates and resolve escalations.
Lead Meadow’s nationwide Service team as Customer Care Manager, shaping compassionate, reliable operations that directly improve families’ experiences.
Lead and scale a high-performing fraud escalation team at Q2 to investigate complex banking fraud cases, drive remediation, and improve processes across risk, compliance, and customer support.
Base seeks a proactive, empathetic Member Retention Specialist in Austin to reduce churn, manage renewals, and rebuild trust with high-risk members through relationship-driven interventions.
Lead a technical field-support call center team for Brightspeed, managing day-to-day operations, escalations, coaching and partner relationships to ensure excellent technician support and customer outcomes.
Support Raising Cane’s brand and guest experience by managing escalations, responding to social media and reviews, and coordinating resolution across Restaurant Support Office teams.
Remote weekend Customer Service Representative to handle client repair and maintenance scheduling via One by Lessen while supporting vendors, junior staff, and Team Lead functions.
Lead and grow a Solutions Support Engineering team to deliver world-class technical support for Wiz's cloud security platform while driving automation, knowledge, and escalation improvements.
Lead GoFundMe’s Americas Customer Care team, managing leaders and regional operations to drive customer-first outcomes and operational excellence in a remote-friendly role.
GoodLeap is hiring a Manager, Resolution Strategy to lead escalation management, ensure compliant resolution of high-risk complaints, and partner cross-functionally to reduce account-level risk and improve customer experience.
Prosper is seeking a detail-oriented Complaints Specialist to manage complaint intake and resolution, perform analytics, and drive continuous improvements in a hybrid operations team.
TP is hiring an onsite Temporary Customer Experience Senior Specialist in Port Saint Lucie to coach agents, improve performance and support escalations through structured training and monitoring.
Care Account Operations Advisor supporting account maintenance, billing/tax QA, and escalations for Toast’s restaurant platform in a hybrid role based in Boston or Omaha.
Lead a seasonal, in-person call center team at Education at Work supporting QuickBooks Live customers by coaching agents, managing quality and schedules, and resolving escalations.
How much do escalations jobs pay?
Below 50k*
7
|
50k-100k*
15
|
Over 100k*
8
|
Top companies hiring for escalations jobs
- Bumble Inc. 2
- Raising Cane's 2
- Outschool 1
- Thumbtack 1
- Contrast Security 1
- Jacuzzi Group 1
- Comcast 1
Best cities to find escalations jobs
- Remote 3
- Chicago 2
- Pleasanton 1
