Escalations Jobs
Browse 42 exciting jobs hiring in Escalations now. Check out companies hiring such as Rula, Whizz, Penske Truck Leasing in Mobile, Laredo, Reno.
Provide compassionate remote patient support for a mission-driven mental healthcare company, handling sensitive inquiries, escalations, and coordination with clinical teams to ensure timely, thoughtful resolution.
Whizz seeks a Russian-speaking Remote Retail Operations Coordinator to manage schedules, escalations, and quality assurance across e-bike stores during 10:00–19:00 EST.
Work remotely as a Retail Operations Coordinator to manage store schedules, handle escalations, and maintain operational quality across Whizz's e-bike locations.
Join Whizz as a Remote Retail Operations Coordinator to coordinate schedules, manage escalations, and maintain operational quality across e-bike stores while working 10:00–19:00 EST.
Senior technical escalation engineer focused on diagnosing and resolving high-impact performance and scalability issues across ServiceNow deployments while advising large customers and internal stakeholders.
ServiceNow is hiring an Analyst, Success Advocate to manage customer portfolios, drive product adoption with targeted campaigns and Success Plays, and ensure escalations are resolved quickly to deliver measurable business outcomes.
Flywire is hiring a Client Success Operations Associate to provide frontline technical support and operational documentation for hospitality and e-commerce customers, handling high-volume tickets and escalations.
Quench seeks a Hybrid Account Manager for its Rapid Response Team to resolve escalated customer issues, protect retention, and improve regional customer satisfaction and KPI performance.
Samsara is hiring a Senior Escalations Program Manager to own P1/P2 incident resolution, improve escalation workflows, and lead cross-functional initiatives that reduce MTTR and systemic issues.
Samsara is hiring experienced Customer Support Specialists to manage complex, multi-channel customer issues and escalations for its Connected Operations Cloud customers across the US.
Skyways seeks a Head of Customer Success to build and lead the post-sale function, ensuring customers achieve fast, consistent value from autonomous UAV products while shaping product direction through close cross-functional collaboration.
ServiceNow is hiring a Director of Technical Support Management to lead large-scale enterprise support operations, improve support metrics, and resolve high-impact customer escalations.
NextGen Healthcare is hiring a Coordinator II, Client Services to manage client intake, provide helpdesk support, and ensure accurate case routing and escalation in a remote, client-facing capacity.
Lead Hospitable's US support team to maintain rapid live-chat response times, coach agents, and resolve technical escalations for a growing SaaS product in the short-term rental space.
Lead Hospitable.com's US support team to deliver fast, high-quality chat support while coaching agents and handling escalations hands-on.
Lead and coach a world-class, distributed technical support team to deliver high-quality, consultative support for open source databases at Percona.
Lead the Executive & Regulatory Member Relations operations at Chime to manage complaint resolution, ensure regulatory compliance, and drive operational improvements across cross-functional teams.
Eko is hiring a hybrid Customer Experience Associate in Emeryville to provide white-glove, omni-channel support and manage escalations for clinician customers.
Experienced support leader sought to drive enterprise technical support performance, manage escalations, and cultivate a high-performing, customer-focused team at ServiceNow.
Airbnb seeks a bilingual Senior Specialist to deliver high-touch, end-to-end premium support for Hosts and Guests based in Nevada, resolving complex cases and representing the company with high-profile users.
Airbnb seeks a bilingual Senior Specialist, Premium Support in Nevada to own end-to-end resolution of complex, high-value reservation cases while delivering personalized, hospitality-quality service.
Lead a 20+ engineer technical support organization at Philips to deliver exceptional medical device service operations and drive customer satisfaction.
Bumble is hiring a German- or French-speaking Support Operations Specialist in Austin to handle Tier 2 escalations, triage bugs, and collaborate with Product and Engineering to improve member support.
Delinea is hiring an experienced Customer Success Engineer to provide escalated technical support to CSMs and accelerate customer value delivery across Delinea’s identity security platform.
Lead and scale a remote support team for a US telehealth provider, owning Zendesk, escalations, and knowledge base operations while collaborating with Product, Engineering, and Compliance.
Bumble Inc. is hiring an Enforcement Appeals Specialist in Austin to review appeals, enforce community policies, and provide trauma-informed support for safety-related cases.
Aceable is hiring a part-time, office-based Sr Customer Experience Advisor in San Marcos to manage student inquiries, audits, and certificate fulfillment while supporting CX operations and cross-team feedback.
Lead the evolution of Cardless’s customer operations, building processes, tools, and training that let agents deliver exceptional, hospitality-focused service at scale.
Provide specialized, high-touch support and resolution for complex selling partner escalations on Amazon's CWS team, balancing seller needs with business constraints.
Highnote is hiring a Senior Disputes Analyst to lead escalation resolution, QA, and cross-functional improvements for its payments dispute operations.
Lead and develop phone/chat and Amazon support teams at Pattern to ensure excellent partner experiences through data-driven operations, SOP development, and proactive escalation management.
Lead and scale Kalibri’s customer support function—oversee daily operations, coach a remote team, and drive automation and process improvements for our hospitality SaaS platform.
Senior technical engineer for Delinea’s Cloud Suite who troubleshoots escalations, mentors engineers, and drives design and delivery of secure SaaS features.
Lead and develop a team of field technicians to deliver exceptional installation and service experiences for Comcast customers while driving operational performance and employee growth.
NICE is hiring a Principal Technical Account Manager to provide expert technical resolution and strategic account leadership for the company’s largest, most complex customers.
Polymarket is hiring a U.S. Customer Support Lead to own community and user support across Discord, live chat, and email during U.S. hours, building processes and training teams to deliver delightful crypto-native support.
Mechanics Bank is hiring an on-site Operations Specialist in Corona to manage transaction processing, escalations, and operational workflow while supporting continuous improvements.
American Express is seeking a Sanctions Analyst to support enterprise OFAC and sanctions compliance through investigations, escalation management, and control recommendations.
OpenAI is hiring a senior Trust & Safety Operations Analyst in San Francisco to lead complex investigations, incident management, and operational scale-ups that keep our products safe and compliant.
Lead and coach a frontline retention team at Nerdy to reduce churn and improve membership lifetime value for a fast-growing, public EdTech platform.
Regal Rexnord is hiring a Customer Care Supervisor in Milwaukee to lead a high-performing team focused on KPI-driven service, escalations management, and continuous customer experience improvements.
Palo Alto Networks is looking for a customer-focused Sr. Technical Support Engineer to support its XSOAR platform for US Government clients on a late shift schedule.
How much do escalations jobs pay?
Below 50k*
4
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50k-100k*
13
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Over 100k*
16
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Top companies hiring for escalations jobs
- ServiceNow 3
- Samsara 2
- Airbnb 2
- Awesome Motive 2
- Rula 1
- Flywire 1
- Culligan Quench 1
Best cities to find escalations jobs
- San Francisco 2
- Los Angeles 1
- Boston 1
- Austin 1
