Browse 48 exciting jobs hiring in Customer Support Engineer now. Check out companies hiring such as CENTEGIX, Zus Health, Remarcable in Reno, New York, Oakland.
As a Field Operations Engineer at CENTEGIX, you’ll support customers onsite and remotely to deploy, train on, and troubleshoot our safety platform across schools, hospitals, and government facilities.
Zus Health is hiring a Technical Customer Support Engineer to troubleshoot integrations, APIs, and data pipelines while partnering with customers and engineering to improve our health data platform.
Remarcable is hiring an Engineering Support Specialist in Omaha to troubleshoot and implement integrations (EDI, API, Punchout, SQL) and help customers maintain reliable data exchange.
Lead advanced enterprise technical support at WRITER, resolving complex production issues and partnering across teams to improve customer outcomes and product reliability.
Mendix is hiring a Mendix Support Engineer in Boston to troubleshoot platform issues, communicate with customers and internal teams, and drive high-quality support for enterprise low-code applications.
Be the trusted on-site technical resource for CENTEGIX, installing and supporting wearable safety platforms while training partners and building lasting customer relationships.
Serve as the trusted, on-site technical ambassador for CENTEGIX in Mobile, helping customers install, troubleshoot, and adopt our safety platform.
MKS Instruments is hiring a Summer Graduate/PhD Intern in Inside Sales Engineering to provide technical sales support, respond to customer inquiries, and work on cross-functional projects focused on photonics, optics, and motion control.
Be the trusted, customer-facing Field Operations Engineer for CENTEGIX, delivering onsite installations, troubleshooting, and partner training to improve safety in schools, hospitals, and government facilities.
Work as an Escalation Engineer at MongoDB to lead technical resolution for high-impact customer issues across databases, storage, and cloud environments while influencing product and engineering priorities.
Provide expert technical support and incident triage for developer and enterprise customers using Tavily’s API and agent tooling.
Modal seeks a customer-focused Support Engineer to provide technical support for developers using its serverless AI infrastructure and help scale documentation, triage, and product feedback loops.
Fortanix is hiring a Product Support Engineer to provide hands-on post-sales technical support, troubleshoot complex cryptography and KMS/HSM issues, and work with customers and engineering to ensure successful deployments and operations.
Replicated is hiring a Senior Customer Reliability Engineer to help enterprise vendors deploy, troubleshoot, and scale Kubernetes applications in customer-managed environments.
Prompt is hiring a Support Engineer to diagnose complex customer issues, reproduce bugs, and collaborate with engineering to deliver reliable SaaS solutions for rehab therapy organizations.
Experienced photonics engineer needed to provide expert customer-facing technical support, reproduce complex optical setups, and contribute to product development at Thorlabs' Newton, NJ headquarters.
Experienced technical support engineer to troubleshoot SQL, templating languages, and cloud data platforms while educating customers and collaborating with engineering and product teams.
Teledyne LeCroy is hiring an Applications Engineer in Chestnut Ridge, NY to provide technical support and hands-on measurement expertise for oscilloscopes and arbitrary waveform generators.
Serve as the frontline technical expert for a remote US-based SaaS partner, resolving SQL, templating, and cloud-data issues to drive customer success.
Experienced technical support engineer sought to lead high-leverage investigations, reproduce customer issues, and coordinate fixes for an enterprise AI translation platform during US hours.
Serve as the technical bridge between customers and engineering, troubleshooting production systems and optimizing AI/LLM integrations for a fast-growing AI SaaS company.
ServiceNow is hiring a Senior Technical Support Engineer to troubleshoot complex issues, deliver exceptional customer experiences, and support the health of its AI-enhanced cloud platform.
Lead on-site installations, maintenance, and calibration of Lumafield CT scanners while collaborating with engineering to improve field service processes and customer outcomes.
Support enterprise customers as a Customer Support Engineer specializing in Docker and containerization technologies while collaborating with engineering to drive resolutions and improve support workflows.
Provide expert Tier 1 technical phone support for Intuitive's robotic systems, troubleshooting intraoperative and non-intraoperative issues and coordinating resolutions with field teams.
Toyota Racing Development seeks a Product Support Engineer in Salisbury, NC to provide hands-on technical support, troubleshooting, and training for NASCAR teams using TRD vehicle simulation software.
Keeper Security is seeking an experienced Escalations Engineer to own and resolve the most complex enterprise support cases for its privileged access management platform in a fully remote role.
EliseAI is hiring a hands-on Forward Deployment Engineer to lead in-person product launches, monitor post-implementation health using SQL/BI, and act as the voice of the customer from our New York HQ.
Agiloft is hiring a Principal Technical Support Engineer to lead high-impact escalations, build support tooling and knowledge, and enable the team to deliver faster, higher-quality outcomes for CLM customers.
Join ServiceNow as a Technical Support Engineer (UX) to diagnose and resolve customer technical issues across web, chat, email, and phone while helping improve product and processes.
Mapbox seeks a Technical Support Engineer II to deliver expert mobile and SDK support, resolve complex customer issues, and act as a technical liaison for key accounts.
Support Engineers at Roboflow act as consultative technical advisors who resolve enterprise-grade issues across data, infrastructure, and edge deployments while helping customers get maximal value from the platform.
Provide advanced technical support and troubleshooting for AI infrastructure customers, specializing in InfiniBand, NVLink, and GPU cluster technologies at NVIDIA.
Work on backend systems and AI-driven automations at Whatnot to improve customer support workflows and scale operations across a high-growth live-commerce marketplace.
ServiceNow seeks a customer-focused Technical Support Engineer to troubleshoot platform issues, deliver high-quality support experiences, and contribute product feedback across teams.
ServiceRocket is looking for a seasoned Customer Support Engineer to deliver advanced Docker support, resolve complex technical issues, and help drive outstanding customer experiences.
Customer-focused Technical Support Engineer needed to diagnose and resolve SaaS issues, work closely with engineering, and help improve product reliability at Base44 (part of Wix).
Decagon seeks an Agent Software Engineer intern to build and evaluate production-ready conversational AI agents that improve customer support, working onsite in San Francisco during Summer 2026.
Lead and grow a field-facing Clinical Applications Engineering team to accelerate safe clinical adoption and mastery of Intuitive's next-generation robotic platform.
Experienced technical customer success professional needed to lead onboarding, adoption, and strategic engagement for Cyera's platform across enterprise customers in a remote US role.
Astra is hiring a Technical Account Manager to provide hands-on integration support, triage technical issues, and act as a bridge between customers and engineering for a remote U.S. role.
Apolo is hiring a Technical Support Engineer to be the primary customer-facing triage point for its AI/ML platform, providing hands-on support and growing into MLOps/DevOps roles while working remotely on PST/EST-aligned hours.
KIOXIA America is hiring a Staff Customer Qualification Engineer to lead qualification testing, failure analysis, and issue resolution for datacenter SSDs.
Senior backend engineer needed to architect and build scalable Agentic AI systems, orchestration, and foundational APIs to automate customer support and compliance at Coinbase.
AvantStay seeks an experienced Zendesk Solutions Engineer to own and optimize its global Zendesk platform, build integrations and automations, and lead CX AI strategy as a 1099 contractor.
IDEMIA is hiring a Customer Success Engineer to support and onboard customers integrating its AWS-based identity verification SaaS platform, acting as a technical SME and escalation point.
AI Acquisition is hiring a remote Senior Customer Support Engineer / Lead to manage technical support, build documentation, and drive product enhancements from user feedback.
Audinate is looking for an experienced Field Application Engineer to support OEMs and ISVs across the Americas with Dante AV integration, presales technical support, and field troubleshooting.
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