Rise Jobs & Careers icon Customer Support Engineer Jobs

Browse 48 exciting jobs hiring in Customer Support Engineer now. Check out companies hiring such as CENTEGIX, Zus Health, Remarcable in Reno, New York, Oakland.

As a Field Operations Engineer at CENTEGIX, you’ll support customers onsite and remotely to deploy, train on, and troubleshoot our safety platform across schools, hospitals, and government facilities.

Photo of the Rise User
Posted 4 hours ago

Zus Health is hiring a Technical Customer Support Engineer to troubleshoot integrations, APIs, and data pipelines while partnering with customers and engineering to improve our health data platform.

Photo of the Rise User

Remarcable is hiring an Engineering Support Specialist in Omaha to troubleshoot and implement integrations (EDI, API, Punchout, SQL) and help customers maintain reliable data exchange.

USAA Full-Time COLORADO SPRINGS, Colorado
Sponsored
Photo of the Rise User
Posted 14 hours ago
Dare to be Different
Diversity of Opinions
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning

Lead advanced enterprise technical support at WRITER, resolving complex production issues and partnering across teams to improve customer outcomes and product reliability.

Photo of the Rise User
Posted yesterday

Mendix is hiring a Mendix Support Engineer in Boston to troubleshoot platform issues, communicate with customers and internal teams, and drive high-quality support for enterprise low-code applications.

Be the trusted on-site technical resource for CENTEGIX, installing and supporting wearable safety platforms while training partners and building lasting customer relationships.

Serve as the trusted, on-site technical ambassador for CENTEGIX in Mobile, helping customers install, troubleshoot, and adopt our safety platform.

MKS Instruments is hiring a Summer Graduate/PhD Intern in Inside Sales Engineering to provide technical sales support, respond to customer inquiries, and work on cross-functional projects focused on photonics, optics, and motion control.

Be the trusted, customer-facing Field Operations Engineer for CENTEGIX, delivering onsite installations, troubleshooting, and partner training to improve safety in schools, hospitals, and government facilities.

Photo of the Rise User
MongoDB Hybrid New York City; United States
Posted 5 days ago

Work as an Escalation Engineer at MongoDB to lead technical resolution for high-impact customer issues across databases, storage, and cloud environments while influencing product and engineering priorities.

MobilityWorks Regular Full-Time SAN FRANCISCO, California
Sponsored
FM Hybrid JOHNSTON, Rhode Island
Sponsored
Tavily Hybrid San Francisco
Posted 7 days ago

Provide expert technical support and incident triage for developer and enterprise customers using Tavily’s API and agent tooling.

Photo of the Rise User
Modal Hybrid No location specified
Posted 7 days ago

Modal seeks a customer-focused Support Engineer to provide technical support for developers using its serverless AI infrastructure and help scale documentation, triage, and product feedback loops.

Photo of the Rise User
Posted 8 days ago

Fortanix is hiring a Product Support Engineer to provide hands-on post-sales technical support, troubleshoot complex cryptography and KMS/HSM issues, and work with customers and engineering to ensure successful deployments and operations.

Photo of the Rise User

Replicated is hiring a Senior Customer Reliability Engineer to help enterprise vendors deploy, troubleshoot, and scale Kubernetes applications in customer-managed environments.

Photo of the Rise User
Prompt Hybrid No location specified
Posted 8 days ago

Prompt is hiring a Support Engineer to diagnose complex customer issues, reproduce bugs, and collaborate with engineering to deliver reliable SaaS solutions for rehab therapy organizations.

Photo of the Rise User
Thorlabs Hybrid No location specified
Posted 10 days ago

Experienced photonics engineer needed to provide expert customer-facing technical support, reproduce complex optical setups, and contribute to product development at Thorlabs' Newton, NJ headquarters.

Photo of the Rise User
Posted 10 days ago

Experienced technical support engineer to troubleshoot SQL, templating languages, and cloud data platforms while educating customers and collaborating with engineering and product teams.

Photo of the Rise User
FLIR Hybrid US - Chestnut Ridge, NY
Posted 11 days ago

Teledyne LeCroy is hiring an Applications Engineer in Chestnut Ridge, NY to provide technical support and hands-on measurement expertise for oscilloscopes and arbitrary waveform generators.

Photo of the Rise User
Posted 11 days ago

Serve as the frontline technical expert for a remote US-based SaaS partner, resolving SQL, templating, and cloud-data issues to drive customer success.

Posted 13 days ago

Experienced technical support engineer sought to lead high-leverage investigations, reproduce customer issues, and coordinate fixes for an enterprise AI translation platform during US hours.

FM Hybrid BELLEVUE, Washington
Sponsored
Posted 14 days ago

Serve as the technical bridge between customers and engineering, troubleshooting production systems and optimizing AI/LLM integrations for a fast-growing AI SaaS company.

Photo of the Rise User
ServiceNow Hybrid 12900 Science Drive Suite 100, Orlando, Florida, United States
Posted 15 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

ServiceNow is hiring a Senior Technical Support Engineer to troubleshoot complex issues, deliver exceptional customer experiences, and support the health of its AI-enhanced cloud platform.

Photo of the Rise User
Posted 15 days ago

Lead on-site installations, maintenance, and calibration of Lumafield CT scanners while collaborating with engineering to improve field service processes and customer outcomes.

Photo of the Rise User
Posted 16 days ago

Support enterprise customers as a Customer Support Engineer specializing in Docker and containerization technologies while collaborating with engineering to drive resolutions and improve support workflows.

Photo of the Rise User
Posted 17 days ago

Provide expert Tier 1 technical phone support for Intuitive's robotic systems, troubleshooting intraoperative and non-intraoperative issues and coordinating resolutions with field teams.

Toyota Hybrid Salisbury, North Carolina
Posted 17 days ago

Toyota Racing Development seeks a Product Support Engineer in Salisbury, NC to provide hands-on technical support, troubleshooting, and training for NASCAR teams using TRD vehicle simulation software.

Photo of the Rise User
Posted 18 days ago

Keeper Security is seeking an experienced Escalations Engineer to own and resolve the most complex enterprise support cases for its privileged access management platform in a fully remote role.

Photo of the Rise User
Posted 19 days ago
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Paid Holidays

EliseAI is hiring a hands-on Forward Deployment Engineer to lead in-person product launches, monitor post-implementation health using SQL/BI, and act as the voice of the customer from our New York HQ.

Photo of the Rise User
Posted 19 days ago

Agiloft is hiring a Principal Technical Support Engineer to lead high-impact escalations, build support tooling and knowledge, and enable the team to deliver faster, higher-quality outcomes for CLM customers.

Photo of the Rise User
ServiceNow Hybrid 4810 Eastgate Mall, San Diego, CALIFORNIA, United States
Posted 19 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

Join ServiceNow as a Technical Support Engineer (UX) to diagnose and resolve customer technical issues across web, chat, email, and phone while helping improve product and processes.

FM Hybrid WICHITA, Kansas
Sponsored
Photo of the Rise User
Mapbox Hybrid No location specified
Posted 20 days ago

Mapbox seeks a Technical Support Engineer II to deliver expert mobile and SDK support, resolve complex customer issues, and act as a technical liaison for key accounts.

Photo of the Rise User
Roboflow Hybrid No location specified
Posted 20 days ago

Support Engineers at Roboflow act as consultative technical advisors who resolve enterprise-grade issues across data, infrastructure, and edge deployments while helping customers get maximal value from the platform.

Photo of the Rise User
Customer-Centric
Mission Driven
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Growth & Learning
Transparent & Candid
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Child Care stipend
Paternity Leave
WFH Reimbursements
Flex-Friendly
Dental Insurance
Vision Insurance
Life insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Military leave

Provide advanced technical support and troubleshooting for AI infrastructure customers, specializing in InfiniBand, NVLink, and GPU cluster technologies at NVIDIA.

Photo of the Rise User
Posted 21 days ago

Work on backend systems and AI-driven automations at Whatnot to improve customer support workflows and scale operations across a high-growth live-commerce marketplace.

Photo of the Rise User
ServiceNow Hybrid Building A,B,C 2225 Lawson Lane, Santa Clara, CALIFORNIA, United States
Posted 22 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

ServiceNow seeks a customer-focused Technical Support Engineer to troubleshoot platform issues, deliver high-quality support experiences, and contribute product feedback across teams.

Photo of the Rise User
Posted 22 days ago

ServiceRocket is looking for a seasoned Customer Support Engineer to deliver advanced Docker support, resolve complex technical issues, and help drive outstanding customer experiences.

Photo of the Rise User
Posted 25 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching

Customer-focused Technical Support Engineer needed to diagnose and resolve SaaS issues, work closely with engineering, and help improve product reliability at Base44 (part of Wix).

Photo of the Rise User

Decagon seeks an Agent Software Engineer intern to build and evaluate production-ready conversational AI agents that improve customer support, working onsite in San Francisco during Summer 2026.

Photo of the Rise User

Lead and grow a field-facing Clinical Applications Engineering team to accelerate safe clinical adoption and mastery of Intuitive's next-generation robotic platform.

Photo of the Rise User
Posted 27 days ago

Experienced technical customer success professional needed to lead onboarding, adoption, and strategic engagement for Cyera's platform across enterprise customers in a remote US role.

Photo of the Rise User
Astra Hybrid No location specified
Posted 27 days ago

Astra is hiring a Technical Account Manager to provide hands-on integration support, triage technical issues, and act as a bridge between customers and engineering for a remote U.S. role.

Sandbx Hybrid No location specified
Posted 27 days ago

Apolo is hiring a Technical Support Engineer to be the primary customer-facing triage point for its AI/ML platform, providing hands-on support and growing into MLOps/DevOps roles while working remotely on PST/EST-aligned hours.

Photo of the Rise User
Kioxia Hybrid 35 Iron Point Cir, Folsom, CA 95630, USA
Posted 28 days ago

KIOXIA America is hiring a Staff Customer Qualification Engineer to lead qualification testing, failure analysis, and issue resolution for datacenter SSDs.

Photo of the Rise User
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Mission Driven
Transparent & Candid

Senior backend engineer needed to architect and build scalable Agentic AI systems, orchestration, and foundational APIs to automate customer support and compliance at Coinbase.

Photo of the Rise User
Posted 28 days ago

AvantStay seeks an experienced Zendesk Solutions Engineer to own and optimize its global Zendesk platform, build integrations and automations, and lead CX AI strategy as a 1099 contractor.

Photo of the Rise User
Posted 28 days ago

IDEMIA is hiring a Customer Success Engineer to support and onboard customers integrating its AWS-based identity verification SaaS platform, acting as a technical SME and escalation point.

AI Acquisition is hiring a remote Senior Customer Support Engineer / Lead to manage technical support, build documentation, and drive product enhancements from user feedback.

Photo of the Rise User
Audinate Hybrid Remote, United States
Posted 29 days ago

Audinate is looking for an experienced Field Application Engineer to support OEMs and ISVs across the Americas with Dante AV integration, presales technical support, and field troubleshooting.

Employment type
Remote/Onsite
Application Type
Date Posted
Department
Work Experience
Industries
Skills
Company size
Funding
Company Culture
Benefits & Perks
Company Rating
Salary (USD)
Keywords to Exclude

How much do customer support engineer jobs pay?

Below 50k*
0
0%
50k-100k*
1
25%
Over 100k*
3
75%
*average yearly salary (USD)

Top companies hiring for customer support engineer jobs

Best cities to find customer support engineer jobs