Customer Excellence Jobs

ServiceNow is hiring a VP Major Area Lead to drive customer success, retention, and growth across its Commercial Major Area, leading cross-functional teams and partner engagement from the Chicago region.

Lead the development of omnichannel training and capability-building at AbbVie to enable data-driven, integrated customer engagement across US commercial brands.

Senior leader needed to lead and scale enterprise operations, leveraging cloud and AI-driven solutions to deliver consistent, high-quality outcomes for Rackspace’s largest customers.

Senior Professional Services Manager (SASE) responsible for leading a regional team to deliver, scale, and operationalize SASE professional services while meeting financial and customer-satisfaction targets.

Visa is hiring a Sr. Consultant, Client Success in Austin to lead post-sale client relationships, accelerate product adoption, and optimize operational performance for strategic clients.

Lakeshore is hiring a Hybrid Project Manager to lead store and retail projects that improve customer experience, operational processes, and cross-functional execution across its national retail footprint.

Lead the Customer Centricity strategy for Capital One’s Business Cards & Payments as Sr. Manager, Customer Centricity (Chief of Staff), driving cross-functional programs and executive partnerships to enhance customer and associate outcomes.

Lead and scale a team of Implementation Consultants to deliver high-touch, enterprise SaaS onboarding and drive operational excellence for Attentive’s most strategic accounts.

Lead and scale a 40+ person customer success organization to deliver a premium, measurable client experience that maximizes retention and expansion.

Senior executive role responsible for global customer success strategy and operations for private cloud services, driving retention, growth, and cross-functional alignment.

Finch seeks a Product Operations Generalist to own operational processes, troubleshoot employer technical inquiries, and help scale secure, compliant product experiences across San Francisco or New York offices.

Inclusive & Diverse

Growth & Learning

Mission Driven

Diversity of Opinions

Lead cross-functional escalation management and delivery excellence at Included Health to ensure rapid, consistent resolution of client issues and drive operational scale.

Lead the Intercontinental rollout and adoption of Customer Excellence transformation initiatives, driving aligned implementation, measurement and cross-functional change to support commercial priorities.

Lead Zippy’s revenue engine as a hands-on operator and growth leader, owning sales, partner development, originations, and the end-to-end application-to-close process to scale predictable revenue.