Call Quality Jobs

Lead a patient-focused operations team coordinating scheduling, travel, benefit investigations and patient assistance to support oncology treatment access and excellent patient care.

Creative and technically minded Fabrication Designer needed to produce CAD drawings, specify materials, and support fabrication and installation for high-quality experiential projects on an on-call basis in Burbank.

Lead day-to-day levy and garnishment operations for Capital One's Levies & Garnishments team, ensuring high-quality legal order processing and driving team productivity in a hybrid setting.

Seasonal Night Chaperone Coordinator needed to manage onboarding, scheduling, contractor coordination, and compliance for a remote-based night chaperone program with occasional DC site visits.

Support Military OneSource as a remote Quality Control Specialist conducting audits, scoring case documentation, and driving SLA compliance across a large, accredited program.

Avis Budget Group is hiring a Contact Center Supervisor in Tulsa to lead the reservations team, improve customer experience and drive operational KPI performance.

Harrow seeks a remote Pharmacovigilance Data Entry Associate to accurately document and triage inbound medical inquiries, PQCs and AE reports for the MICC.

Lead a retention team at Nerdy to drive down churn and recover revenue through coaching, data-driven playbooks, and hands-on process ownership.

UChicago Medicine is hiring a Patient Experience and Quality Analyst to manage patient billing escalations, quality audits, self-pay reconciliation, and process improvements across the Revenue Cycle.

Temporary Operations Supervisor for TP in Port Saint Lucie responsible for coaching agents, meeting daily performance metrics, and enforcing operational standards.

Experienced behavioral health leader needed to oversee enrollment call center operations and clinical supervision at MHC, a top-rated nonprofit in Nashville.

Lead quality assurance and training initiatives as a Quality and Training Supervisor within a dynamic healthcare environment focused on operational excellence and staff development.

AAA Life is looking for a Quality Program Administrator to lead quality assurance and continuous improvement initiatives in their Member Services and Policy Change units.

Zolman Restoration is looking for a dedicated Project Manager with 3-5 years of insurance restoration experience to lead project teams and ensure quality and timely completion.

Seeking a detail-oriented Call Center Quality Assurance Analyst at TP in McAllen to ensure high-quality customer service through call monitoring and performance analysis.

Coordinate performance monitoring activities for Cardinal Health Sonexus™, ensuring quality and compliance in patient support services.

Lead quality assurance efforts for AssistRx's copay assistance programs, ensuring high standards in operations and customer support.

Lead and optimize mail order pharmacy operations at AssistRx, driving compliance, efficiency, and team excellence in a fast-paced healthcare setting.

Centivo is seeking a Member Care Quality Analyst to enhance service excellence by monitoring and evaluating customer interactions in their Buffalo call center.

A bilingual Healthcare Quality & Compliance Specialist role at USA Clinics Group to monitor and improve call center quality and compliance standards.

Lead quality assurance efforts at Discovery Behavioral Health to enhance performance and compliance within the behavioral health call center.