Curio Digital - Client Success Manager

Keep clients happy and projects on track as an Client Success Manager at Curio Digital.

Fully remote | Full-time | $3000-3500 per month

Hey there! We’re Alex and Jamie, the founders of Curio Digital. 

We started this company because we believe in building a different kind of agency - one that’s high-performing but human, and focused on delivering real impact for our clients without the usual stress and chaos of agency life. 

We specialise in digital design and development, especially in Webflow and CRO and we’ve got a small but mighty team that loves what they do.

At Curio, we’re all about being resourceful, curious, and committed to getting things done. 

We like working with people who are proactive, always learning, and genuinely enjoy solving problems. If you're someone who thrives in an environment where you have ownership, clarity, and support - while being trusted to just get on with your work - you’re going to love it here.

We’re looking for a Client Success Manager who loves keeping things organised and making sure clients are genuinely happy. You’ll be the go-to person managing your own portfolio of clients guiding them through every step of the process.

You’ll coordinate internal teams, create and assign tasks, manage deadlines, and hold teams accountable. You’ll also track client health, resolve issues quickly, and act as the vital link between clients and Curio’s internal teams. 

To summarize, in this role, you will:

📞 Build strong relationships and keep communication clear with our clients
📊 Manage projects, timelines, and reporting across accounts
✅ Keep track of client requests and make sure things get delivered
💼 Look out for opportunities to retain or upsell services (when it makes sense)

This is a full-time role, working Monday to Friday, from 7am - 3pm Central Time (with a little flexibility if needed).

You’ll thrive in this role if you have:

✅ Fluent spoken and written English
✅ 3+ years of experience as a client success manager/account manager
✅ A general understanding of web development, digital design and marketing
✅ Strong project management and communication skills
✅ High attention to detail

Brownie points:

 ⭐ Knowledge of Webflow or web development
⭐ Experience working in an agency environment
⭐ Familiar with tools like ClickUp or Airtable (or open to learning)

 ⭐ Experience or comfort with sales

The ideal person for this role is organised, clear in their communication, and always thinking ahead. You enjoy helping people, juggling multiple projects, and learning new tools along the way. 

You’re proactive, curious, and not afraid to take ownership and figure things out. You thrive in a fast-moving but supportive environment, and you genuinely enjoy solving problems and making things work better.

What’s in it for you?

💰 $3000-3500 per month*

🕒 Full-time role with some consistent flexibility around working hours

🌴 12 vacation days + 5 paid sick days + paid US public holidays off (upon request some public holidays can be swapped with your local ones)

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This is our typical hiring process - occasionally, it may include extra steps.

For this role, JobRack is partnering with Curio Digital to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!

🔍 How to shine
• Read the role details carefully.
• Submit a thoughtful, high-quality application.
• Stay responsive - we’ll keep you updated at every stage.

✨ Important notes
• Apply only through JobRack; please don’t contact the company directly.
• We expect a respectful hiring experience - any disrespect means instant disqualification.
• This is a full-time, primary role (no freelancing or second jobs).

❓ New to remote work?
Check out our handy FAQ: jobrack.eu/jobseeker-faq