SPO Tier 2 Support & Development Specialist (Remote - US)
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a SPO Tier 2 Support & Development Specialist in the United States.
This role offers the opportunity to provide advanced support and development across SharePoint Online (SPO) and SharePoint Subscription Edition (SE) environments. You will be instrumental in resolving complex technical issues, building custom solutions, and optimizing collaborative workflows. The position combines hands-on troubleshooting with development expertise, enabling operational excellence in enterprise environments. The Specialist will work with cross-functional teams, supporting integrations, automations, and user enablement. This role is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and seeks to enhance productivity through SharePoint and Power Platform solutions.
Accountabilities
As a SPO Tier 2 Support & Development Specialist, you will:
- Investigate and resolve Tier 2 technical issues related to SharePoint architecture, custom solutions, site collections, permissions, and lists/libraries.
- Design, build, and enhance SharePoint solutions using SPFx, PowerShell, PnP, JavaScript/TypeScript, and Power Platform tools including Power Automate and Power Apps.
- Support and maintain workflow automations, including legacy SharePoint Designer workflows.
- Assist with integrations between SharePoint and Microsoft 365 services (Teams, OneDrive, Outlook) as well as third-party applications.
- Monitor system performance, recommend optimizations, and ensure compliance with organizational standards.
- Provide guidance and training to site owners, content managers, and end-users on governance policies, feature usage, and best practices.
- Maintain technical documentation, scripts, and SOPs to ensure consistent service delivery.
- Collaborate with administrators, architects, security teams, and Microsoft support to resolve high-impact issues.
- Track and manage incidents using ITSM tools like ServiceNow, ensuring timely resolution and communication.
Candidates should have:
- US citizenship and eligibility to obtain a Secret security clearance. Public Trust designation preferred.
- 3+ years of hands-on experience supporting and developing in SharePoint Online and SharePoint on-premises environments, preferably SharePoint SE.
- Experience with hybrid SharePoint environments and migration projects.
- Strong troubleshooting skills for permissions, site structures, workflows, and integrations.
Technical Skills:
- Proficiency in SPFx, PowerShell, PnP PowerShell, JavaScript/TypeScript, HTML/CSS.
- Experience with Power Platform tools: Power Automate, Power Apps, Power BI.
- Familiarity with SharePoint Designer and InfoPath for legacy workflows.
- Experience configuring SharePoint SE service applications, central admin, ULS/event logs, and SQL Server dependencies.
Soft Skills:
- Strong analytical and problem-solving abilities.
- Excellent written and verbal communication skills for technical and non-technical audiences.
- Proactive, detail-oriented, and collaborative.
- Ability to manage multiple tickets and development tasks effectively.
Additional Requirements:
- Experience with ITSM tools such as ServiceNow and Jira.
- Understanding of governance, security, and compliance within Microsoft 365.
- Competitive salary based on experience.
- Comprehensive health, dental, and vision coverage.
- Paid time off, holidays, and flexible work arrangements.
- Professional development and certification support.
- Opportunity to work with advanced SharePoint, Power Platform, and enterprise solutions.
- Collaborative, innovative work environment with exposure to cross-functional teams.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
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