Online Sales Counselor

This position is posted by Jobgether on behalf of Century Complete. We are currently looking for an Online Sales Counselor in United States.

This role offers a dynamic opportunity to connect with prospective homebuyers and guide them through the early stages of their journey. As a key link between digital inquiries and in-person sales, you'll be responsible for managing online leads, converting interest into appointments, and ensuring a responsive and engaging experience across multiple platforms. With a focus on communication, follow-up, and sales performance, you'll play a critical part in optimizing the online customer journey in a fast-paced, tech-forward environment.

Accountabilities:

• Respond promptly to all incoming online inquiries via email, phone, and live chat, aiming to convert them into on-site appointments.
• Qualify eLeads and manage ongoing follow-up at strategic intervals (3, 7, 14, 21, and 28 days) to maximize conversion.
• Guide prospects to the best community fit based on needs, sending marketing materials and managing expectations throughout the process.
• Maintain lead activity in the CRM system, tracking interactions and progress across platforms.
• Conduct email campaigns and launch new communities online, while analyzing website and marketing performance data.
• Prepare detailed reports on lead activity, conversion rates, and trends, offering recommendations to improve digital engagement.
• Monitor competitor marketing, perform website research, and contribute to strategic enhancements of the online experience.
• Support various ad-hoc marketing and sales initiatives as assigned.

• Active WA Real Estate License required.
• High school diploma or GED required; bachelor’s degree in marketing or a related field preferred.
• 2+ years of experience in sales or marketing; prior experience in real estate or homebuilding is a strong asset.
• Skilled in CRM systems, email platforms, and Microsoft Office suite (Excel, Outlook, etc.).
• Fast and accurate typing (45+ WPM), with strong attention to detail and excellent follow-up capabilities.
• Exceptional written and verbal communication skills, particularly in email and phone interactions.
• Able to self-manage in a flexible environment, prioritize competing deadlines, and stay organized across multiple projects.

Positive, high-energy mindset with a passion for sales, marketing, and customer

• Hourly compensation starting at $19.24, plus performance-based closing bonuses.
• Comprehensive medical, dental, and vision insurance.
• Access to life insurance and 401(k) retirement plan.
• Paid time off to support work-life balance.
• Career growth opportunities with one of the leading national homebuilders.
• Supportive, collaborative work culture with room for initiative and innovation.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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