Director, Credit Program Management

This position is posted by Jobgether on behalf of First Help Financial. We are currently looking for a Director, Credit Program Management in United States.

This role offers an exciting opportunity to lead and shape the organization’s credit program strategy, driving innovation and growth across multiple lending products. The Director of Credit Program Management will oversee the development and execution of advanced credit programs, integrating analytics, AI automation, and API tools to optimize program performance. You will partner with senior leadership and operational teams to enhance offerings, manage a team of program managers, and ensure programs align with organizational goals. This position is ideal for a strategic thinker with strong leadership experience who thrives in a dynamic, fast-growing, and collaborative environment.

Accountabilities

• Lead the development of next-generation credit programs, including market segment identification, competitor analysis, credit rules, and scorecard integration.
• Implement AI-driven solutions and API tools to improve program efficiency and performance.
• Establish project management principles and frameworks for business requirement documentation.
• Partner with operational departments (Sales, Credit, Funding, etc.) to enhance program offerings.
• Manage and develop a team of program and market research managers.
• Collaborate with senior executives across Sales, Operations, Finance, and Technology to drive strategic credit initiatives.
• Plan and oversee ongoing program excellence to ensure alignment with company goals.
• Drive initiatives and continuous improvements using data-driven insights.
• Maintain effective communication across multiple departments and stakeholders to achieve program objectives.

• Minimum 10 years of experience in credit program development and management, including credit rule creation and implementation using advanced analytic models and technologies.
• At least 5 years of experience managing teams.
• Strong expertise in interpreting advanced analytics, machine learning models, and technology applications for program management.
• Experience in gathering competitor intelligence and implementing credit risk policies and guidelines.
• Excellent oral and written communication skills, with experience presenting to senior management.
• Background in auto finance preferred.
• Strong leadership and project management abilities; PMP® certification is a plus.
• Proven ability to drive program strategy, collaborate across departments, and deliver measurable results.

• Competitive salary ($190,000+ plus bonus)
• Medical, dental, and vision coverage
• Paid vacation and generous leave policies
• 401(k) retirement plan with company match
• Tuition reimbursement and professional development opportunities
• Robust employee recognition and training programs
• Quarterly social events and monthly team lunches
• Remote work flexibility and a culture that values work-life balance
• Opportunities for career growth aligned with company expansion
• Inclusive and diverse workplace that embraces all backgrounds and identities

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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