CRM Developer & Administrator (Remote - US)

This position is posted by Jobgether on behalf of American College of Education. We are currently looking for a CRM Developer & Administrator in the United States.

As a CRM Developer & Administrator, you will play a central role in managing, customizing, and optimizing the organization’s Dynamics 365 CRM system to support business operations and objectives. You will collaborate closely with multiple departments to ensure the system aligns with evolving business needs, streamline processes, and enhance efficiency. This role requires a strong mix of technical expertise, problem-solving skills, and effective communication. The ideal candidate thrives in a collaborative, remote-first environment, is highly organized, and is committed to delivering high-quality, reliable CRM solutions. You will be instrumental in supporting end-users, driving system improvements, and ensuring seamless integration across various business functions.

Accountabilities

In this role, you will:

• Administer and maintain the Dynamics 365 CRM environment, including user accounts, security roles, and permissions.
• Monitor system performance, troubleshoot issues, and implement regular updates to ensure reliability and security.
• Customize and configure CRM features, including entities, fields, forms, workflows, plugins, and integrations.
• Develop technical solutions using C#, .NET, JavaScript, and related technologies.
• Collaborate with business analysts and stakeholders to gather requirements and translate them into functional technical specifications.
• Conduct testing, debugging, and quality assurance for CRM customizations and integrations.
• Provide technical support, training, and user documentation to enhance system adoption and efficiency.
• Assist with data migration, data management, and system reporting to ensure accurate and organized information.

To succeed in this role, you should have:

• Proven experience as a Dynamics 365 CRM Administrator/Developer.
• Strong expertise in Dynamics 365 CRM customization, configuration, and administration.
• Proficiency in C#, .NET, JavaScript, and other relevant programming languages.
• Excellent problem-solving skills with attention to detail and analytical thinking.
• Strong communication and interpersonal skills for effective cross-functional collaboration.
• Ability to work independently and manage multiple projects simultaneously.
• Preferred certifications: Microsoft Certified: Dynamics 365 Fundamentals (CRM), Customer Service Functional Consultant Associate, Sales Functional Consultant Associate.
• Self-motivated, creative, and collaborative, with the ability to propose and implement efficient solutions.

This role offers:

• Competitive salary starting at $120,000, plus eligibility for an annual bonus.
• Medical, dental, and vision insurance with HSA and FSA options.
• Paid parental leave and volunteer time.
• Tuition reimbursement and reduction programs.
• Generous paid time off (PTO).
• 401(k) retirement plan with employer match.
• Full-service wellness programs and Employee Assistance Program (EAP).
• Employee recognition and awards programs.
• Employer-paid life, AD&D, short-term, and long-term disability insurance.
• Flexible, remote-friendly work environment supporting work/life balance.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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