Automation Technical Specialist (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Automation Technical Specialist in the United States.

As an Automation Technical Specialist, you will serve as the subject matter expert for implementing advanced automation hardware solutions in clinical laboratory environments. You will lead on-site teams to ensure successful setup, testing, and handover of automation systems, collaborating closely with cross-functional stakeholders. This role involves applying deep technical knowledge to optimize laboratory workflows, provide training, and deliver high-quality service to clients. You will coordinate with internal teams, customers, and contractors to ensure smooth project execution while maintaining compliance with quality and safety standards. The position requires adaptability, strong problem-solving skills, and the ability to manage multiple priorities in a fast-paced, highly technical environment. Your contributions will directly impact operational efficiency, client satisfaction, and successful adoption of automation technologies.

Accountabilities

·         Lead on-site teams to receive, transport, assemble, and test automation hardware solutions for clinical laboratories.

·         Provide expert guidance and training to local field service teams during hardware implementations.

·         Coordinate with cross-functional stakeholders, including sales representatives, lab managers, project managers, and contractors, to ensure seamless project execution.

·         Develop and apply consulting strategies to optimize automation solution performance and long-term client relationships.

·         Serve as the primary liaison between clients, field service teams, and project management during implementation phases.

·         Maintain quality system effectiveness and compliance with industry regulations and standards.

·         Provide subject matter expertise for new hardware product launches, instrument additions, and post-implementation support.

·         Bachelor’s degree in technical systems or related field, or equivalent combination of education and experience.

·         2–5 years of experience in instrument or automation field service, preferably in laboratory or clinical settings.

·         Strong knowledge of automation systems, laboratory instruments, and technical troubleshooting.

·         Understanding of IVD and biologics regulations and standards.

·         Excellent communication, organizational, and project management skills.

·         Ability to multi-task, coordinate with diverse teams, and maintain attention to detail under pressure.

·         Willingness and ability to travel up to 100% for on-site client support.

Preferred Qualifications:

·         Familiarity with laboratory workflows and operations.

·         Experience with automation hardware product launches and instrument systems.

·         Demonstrated ability to provide consulting support and train teams effectively.

·         Comprehensive healthcare coverage, including medical, dental, and vision.

·         Retirement savings plans with high employer contributions.

·         Tuition reimbursement and education support programs.

·         Wellness programs to support physical and mental well-being.

·         Career development opportunities with a global organization.

·         Recognition programs and initiatives supporting diversity and inclusion.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or assessments) are then made by their internal hiring team.

Thank you for your interest!

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