Enterprise Sales Engineer

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description: 

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Position Location:

As an Enterprise Sales Engineer at PAR Punchh, a PAR Technology company, you will be a trusted advisor partnering with Account Executives to drive complex, multi-stakeholder sales cycles in the Restaurant industry. Your role is critical in helping prospective and existing customers solve mission-critical business challenges by demonstrating how PAR loyalty, engagement, and digital ordering solutions align with their strategic goals.

This role has a dual focus:

1.       Sell – Help close new business by showcasing how our platform delivers business value.

2.       Set up customers and internal teams for success – Ensure proposed solutions are scalable, understood, and well-documented for smooth onboarding and long-term success.

This role requires experience navigating multi-stakeholder deals, presenting to both technical teams and C-level executives, and working within enterprise SaaS sales environments.

Reports To: 

Director, Sales Engineering

What We’re Looking For:

Requirements:

• 4–6 years of Sales Engineering, Solution Consulting, or Technical Pre-Sales experience in a SaaS environment.

• Proven experience supporting enterprise sales and navigating complex decision-making processes.

• Strong communication skills, with the ability to present technical concepts clearly to both technical and non-technical stakeholders.

• Demonstrated ability to conduct discovery, design solutions, and deliver high-impact product demonstrations

• Bachelor’s degree in a STEM field (Computer Science, Engineering, Math, or related discipline); an MBA/MS is preferred. 

Additional skills:

•  Experience in Martech, loyalty platforms, POS systems, digital ordering, or payments.

• Familiarity with cloud-based platforms, APIs, and enterprise SaaS integrations.

• Understanding of the restaurant or hospitality industry is a plus.

• Ability to thrive in a collaborative, fast-paced complex sales environment.

• Strong problem-solving and analytical skills to tailor technical solutions.

• Excellent interpersonal and communication skills for cross-functional collaboration.

Unleash your potential: What you will be doing and owning:

•  Partner with Account Executives to understand customers’ business and technical requirements, strategize on how to win deals, and deliver compelling value-based product demonstrations.

• Serve as a trusted advisor throughout the sales process, aligning PAR Punchh’s solutions with enterprise customers’ goals and architecture.

• Conduct discovery sessions and translate findings into scalable solution designs that fit within each customer’s ecosystem.

• Present confidently to marketing, technical stakeholders and executive leadership, tailoring messaging to different audiences.

• Address technical objections, participate in security and compliance discussions, and serve as a liaison with Product and Engineering

• Own the RFP/RFI process using tools like Responsive (formerly RFPIO), ensuring high-quality submissions and maintaining an accurate, up-to-date answer library to drive efficiency and consistency.

• Create and maintain standardized SOW templates and develop Statements of Work based on pre-sales discovery to align with proposed solutions and ensure implementation readiness.

• Support renewals and upsell opportunities by acting as the trusted technical advisor - conducting discovery, delivering demos, and designing solutions to meet evolving customer needs.

• Collaborate cross-functionally with Product, Implementation, and Marketing teams to bring customer insights into roadmap and messaging discussions.

• Represent PAR Punchh at industry conferences and events as a product and domain expert.

Interview Process:

• Interview #1: Phone Screen with Talent Acquisition Team

• Interview #2: Video interview with the Hiring Manager (via MS Teams)

• Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.