Job details

Part-Time Patient Success Advocate

Cadence is on a mission to deliver life-changing care to patients living with chronic disease. They are seeking a Part-Time Patient Success Advocate to provide support to patients and partners in a remote monitoring program.

Skills

Multi-channel help desk experience
Customer-facing healthcare experience
Metrics-driven position experience
Remote work experience
Ability to troubleshoot and problem solve

Responsibilities

Handle incoming patient inquiries via phone, email, and chat
Provide administrative assistance to clinicians
Execute patient engagement and retention initiatives
Educate customers on Cadence technology products
Conduct follow-up communications with customers
Appropriately escalate patient concerns

Benefits

Company culture focused on impact and integrity
Opportunity to improve quality of life for Americans
Competitive compensation
Unpaid time off and accrued sick time

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Average salary estimate

$43680 / YEARLY (est.)

min

max

$41600K

$45760K

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