Global Delivery Partner Project Manager - job 1 of 2

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

The Global Real Estate & Facilities (GREF) team manages the corporate office portfolio and aims to provide a safe, sustainable, and efficient work environment to accommodate growth and enable our client’s employees to innovate and delight customers.  The Global Project Management Office (GPMO) drives and supports consistency and scalability for delivery of non-construction projects, processes, and documentation across all regions.

The Project Leader is responsible for managing complex, high-priority programs that are strategically aligned with GREF's key objectives. In addition to overseeing day-to-day project execution and ensuring project deadlines are met, the Project Leader will be accountable for driving continuous improvement and innovation across the program. They will manage multiple interrelated project streams as part of an overarching program.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

What this job involves

Strategic Alignment:

• Ensure projects are tightly aligned with the organization's overall strategic priorities and business objectives.
• Collaborate with executive stakeholders to understand the organization's long-term vision and translate it into a cohesive program plan
• Proactively identify opportunities for projects to drive innovation and competitive advantage.

Projects Management:

• Manage a complex, multi-stream projects with the highest level of organizational priority.
• Coordinate the work of cross-functional teams, including project managers, subject matter experts, and other stakeholders.
• Establish and maintain a clear project governance structure, including decision-making processes and escalation procedures.
• Monitor program progress, identify and mitigate risks, and implement appropriate corrective actions.
• Manage PMs, CMS & TPM performance involved in program.

Continuous Improvement:

• Implement processes and tools to drive continuous improvement across the program.
• Analyze project performance data and identify areas for process optimization and operational efficiency.
• Facilitate the sharing of best practices and lessons learned across the organization.
• Champion a culture of innovation and encourage team members to propose new ideas and solutions.

Stakeholder Management:

• Effectively communicate program status, risks, and issues to executive stakeholders and key decision-makers.
• Manage the expectations of diverse stakeholder groups, including business leaders, IT teams, and end-users.
• Collaborate with stakeholders to ensure project deliverables meet business requirements and drive desired outcomes.

Business Impact:

• Ensure the program of projects not only meets deadlines but also drives continuous improvement and innovation.
• Continuously evaluate the program's impact on the organization's competitive position and long-term growth.
• Recommend strategic adjustments to the program based on changing business needs and market dynamics.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sounds like you? To apply you need to be / have:

• 5+ years’ experience in managing global strategic programs & project, ideally in real estate and facilities where the deliverables impact customers, operational teams and processes.
• 2 or more of the following experience (besides project management): IT solution delivery, change management, and/or continuous improvement methodology (Lean Six Sigma, etc.)/developing strategies for business lines
•  Ability to work on multi-workstream programs, managing team of PM, CM, TPM and operational teams across different geographies.
• Experience acting as Partner and SME to Leadership. Experience working as Partner to C-Suite Teams.
• Ability to operate in a global environment by understanding culture, building trust and engaging with team members that may share different perspectives than you.
• Strategic Thinking:
  • Ability to align projects and programs with the organization's overall strategic priorities
  • Capacity to envision how projects can drive innovation and competitive advantage
  • Skill in translating high-level business objectives into actionable project plans
• Program Management:
  • Expertise in managing complex, multi-stream programs with cross-functional dependencies
  • Proficiency in establishing effective program governance structures and decision-making processes
  • Ability to monitor program progress, identify and mitigate risks, and implement corrective actions
• Continuous Improvement:
  • Demonstrated experience in implementing processes and tools to drive continuous improvement
  • Data analysis skills to identify areas for optimization and operational efficiency
  • Ability to foster a culture of innovation and encourage new ideas from the team
• Stakeholder Management:
  • Excellent communication and presentation skills to effectively engage with executive stakeholders
  • Talent in managing the expectations of diverse stakeholder groups and aligning their needs
  • Negotiation skills to collaborate with stakeholders and reach consensus on project deliverables
• Team Leadership:
  • Strong people management skills to build and lead high-performing, cross-functional teams
  • Coaching and mentoring abilities to develop the skills of project managers and team members
  • Capacity to foster a culture of accountability, collaboration, and continuous learning
• Business Acumen:
  • Deep understanding of the organization's industry, market dynamics, and competitive landscape
  • Ability to evaluate the program's impact on the organization's long-term growth and competitiveness
  • Skill in recommending strategic adjustments to the program based on changing business needs
• Technical Proficiency:
  • Familiarity with project management methodologies, tools, and best practices
  • Understanding of the technical aspects of the projects and programs being managed
  • Ability to dive deep into data and documentation to support analysis and decision-making
• Change Management:
  • Expertise in developing and implementing effective change management plans
  • Ability to navigate organizational politics and facilitate the adoption of new processes and solutions
• The ideal Project Leader would possess a combination of these strategic, managerial, leadership, and technical skills to effectively lead and drive the successful delivery of high-impact projects that align with the organization's long-term goals.
• An excellent level of English is mandatory, other languages are a plus.
• Candidate must be confident, articulate, and persuasive speaker and will be tasked with communicating to stakeholders regarding project needs and goals.
• Excellent computer skills and experience working with Smartsheets, Wockdocs, Quip, Word, PowerPoint and Excel, Project Management Software (Clarizen).

What you can expect from us

• We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
• Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay. We can’t wait to see where your ambitions take you to JLL.
• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.