General Manager - job 1 of 8

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

The General Manager is responsible for the comprehensive management of premier commercial properties that function both as client facilities and as Class A commercial assets. This unique role combines traditional facility management with commercial property management expertise to deliver operational excellence while enhancing asset value. The GM works directly with clients to understand their investment and operational objectives, developing strategic plans that address both facility needs and commercial property standards while serving as a member of the Client Senior Management Team.

Your day-to-day tasks will include:

• Develop and implement integrated strategies that address both facility operations and commercial property management goals
• Conduct regular JLL Management Compliance Reviews and property inspections to ensure optimal facility performance
• Establish annual budgets and manage comprehensive financial reporting for both facility operations and property management
• Meet regularly with tenant representatives to address issues and enhance satisfaction while supporting lease discussions
• Establish goals and objectives for the property management team while conducting performance evaluations
• Coordinate maintenance, repair, and renovation projects including oversight of construction projects and contractor deliverables
• Implement workplace experience programs and take a proactive approach to understanding clients' changing priorities

• Travel between properties within managed portfolio as required

Required Qualifications:

• Bachelor's degree required
• Minimum of ten years' experience in property/asset management and/or facility management
• Minimum of five years of experience managing multi-functional teams
• Demonstrated success managing large scale commercial properties or facilities
• Commercially astute with experience managing large P&Ls and financial oversight of real estate assets
• Advanced oral and written communication skills with strong stakeholder management abilities
• Proficiency in Microsoft Office and relevant property/facility management software

Preferred Qualifications:

• Industry certifications in property or facility management (CPM, RPA, FMA)
• Strategic thinking capabilities with implementation orientation and change management experience
• Advanced problem-solving skills with ability to remain calm under pressure
• Strong negotiation abilities and client-focused approach with exceptional customer service orientation
• Self-starting and multitasking capabilities with strong organizational skills
• Experience with sustainability initiatives and workplace experience program implementation
• Knowledge of emergency response protocols and business continuity planning

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.