Store Manager 1137
Hourly:
$19.75 - $24.00- Is responsible for driving store sales and sales goals, consistently focused on company growth.
- Manage and control the assets of the company by managing their designated store.
- Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills.
- Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.
- Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
- Directs staff to ensure all responsibilities and standards in each department are completed.
- Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
- Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals.
- Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.
- Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies.
- Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
- Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
- Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
- Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
- Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Bachelor's degree in business or a related field or equivalent experience.
- Experience working in a retail environment, preferably in footwear and athletic apparel.
- Experience in managing and cultivating a sales team.
- 3-5 years of customer service experience. 3+ years of management experience.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Analytical thinker with demonstrated business acumen.
- Ability to problem solve and juggle multiple tasks and priorities.
- A strong commitment to customer service.
- Strong leadership and communication skills.
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