Communications Manager, Americas

What you will do: 

Reporting to the Director of Americas Regions and Markets, you will be responsible for supporting an impactful and inspiring communication strategy that enables a positive employee experience and drives business growth for our Americas region.  

As a proactive and trusted strategic communications partner, you will help build the communications capabilities of our leaders, strengthen leadership visibility across the regions and markets, and ensure our field team has a greater understanding of our business goals and how to action them to better serve our customers and accelerate our growth. 

How you will do it: 

Strategic Business Partnership 

• Provide valuable communications counsel to key Americas sub-regional leadership, influencing their business initiatives and priorities. 

• Support a network of Americas market general managers through consistent communication deliverables, coaching, best practices and employee engagement strategies. 

• Collaborate with functions across the enterprise to support leadership capability development and deliver meaningful communications for improved business outcomes. 

Communication Effectiveness 

• Focus on understanding the business landscape and dynamics to tailor communication strategies and develop compelling content that advances business objectives and builds culture. 

• Develop and implement communication plans aligned with regional and enterprise goals to build awareness, engage employees and drive new behaviors. 

• Curate and manage content from various stakeholders, evolving communication approaches to meet the needs of diverse employee personas. 

• Create resources to amplify core company messaging as well as develop toolkits to ensure content consistency that aligns with enterprise messaging and strategies. 

• Evaluate and promote innovative communication channels to expand reach and impact. 

• Deliver timely, relevant and valuable information that clearly informs, inspires and empowers.  

Leadership Visibility  

• Support Americas leadership visibility and strategy enablement through regular communication channels and events, including meeting presentations, town halls, email/newsletters, enterprise social, org announcements, etc. 

• Embrace change management and transformative thinking. 

• Partner with marketing, public relations and social media to create integrated campaigns that help leaders improve their brand internally and externally. 

Measurement & Reporting 

• Identify the KPIs of most value to the business. 

• Lead the development and implementation of measurement best practices and data collection to inform communication strategies and ensure continuous improvement. 

• Standardize and increase visibility of communication metrics to evaluate content impact, reach and channel effectiveness. 

What we look for:

Required

• Proven experience in corporate communications with 3-5 years of experience.

• Adept at synthesizing information and developing creative, visually appealing content that engages the audience and drives action. 

• Strong analytical skills with the ability to interpret data and translate insights into communication strategies. 

• Excellent written and verbal communication skills. 

• Experience with communication tools, platforms and measurement methodologies. 

• Ability to manage multiple projects and stakeholders in a fast-paced environment. 

Preferred

• Communications experience with global or matrixed organization. 

This is a hybrid role at our Glendale, WI office, requiring three days of in-office presence and allowing two days of remote work each week.