Senior Software Engineer - Site Reliability

Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time.

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On.

We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.

Software Engineer, Platform Infrastructure sits under the umbrella of Product and Engineering and plays a pivotal role in ensuring our developers have the tools, infrastructure, and systems to provide our customers with reliable, secure, and scalable software.

Roles & Responsibilities:

• Be part of the Cloud Platform SRE Team, focused on building our Cloud Platform using modern tools and best practices.

• Champion SRE best practices within the team and throughout the organization

• Solve the whole problem. Architecture for resiliency, identify risks, and make it happen.

• Ability to use a wide variety of open source technologies and tools

• Understanding of Continuous Integration & Continuous Delivery in the software engineering process and can clearly articulate how a Software Engineer, Platform Infrastructure facilitates these practices in collaboration with the Development, Quality Assurance and Technical Operations teams to drive business goals

• Ability to demonstrate a clear, energetic and excited interest in automating everything (build, test, release/deploy, monitoring, reporting), which includes Infrastructure as Code

• Preference for collaboration, open communication and reaching across functional borders

• Thorough understanding of backup/recovery systems, development automation routines, storage area networks and virtualization

• Be on an on-call rotation to respond to incidents that impact Ironclad’s availability, and provide support with internal or customer-facing incidents

• Develop an understanding of the near, mid, and long-term needs of the business - and understand how the Platform SRE contributes to its success

• Influence architectural decisions with a focus on security, scalability, and high performance

• Be a mentor, multiply our team’s output with leadership and guidance

Key Skills:

• 8+ years of professional DevOps / SRE experience.

• 5+ years of coding (Python, Golang, TypeScript Shell Scripting, Rust, etc), scaling, and architecture work. Experience with Typescript is a plus.

• Expert knowledge of Docker and Kubernetes

• Experience with Google Cloud Platform (or similar provider)

• Experience with Build and Deployment tools such as Terraform, CircleCI, ArgoCD

• Experience with multi-region support is a plus

• Experience with ELK Stack, MongoDB, Postgres

• Strong technical aptitude and exceptional communication skills (written and verbal)

• Ability to appropriately prioritize and respond to different escalations

• Troubleshooting and analytical skills, drive to help customers, and the ability to dive deep and learn a new product.

• Experience and desire to work cross-functionally

• Team and goal-oriented.

• High output; low ego

Benefits:

• Health, dental, and vision insurance

• 401k

• Wellness reimbursement

• Take what you need vacation policy

• Generous parental leave for both primary and secondary caregivers

Base Salary Range: $180,000 - $200,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.